Is Infor SyteLine right for your business?

Infor SyteLine is a great fit for many businesses. Find out if it's the right choice for you! Are you looking for a Infor SyteLine demo, technical support, product or pricing information or to simply to compare Infor SyteLine with competitive options? Quickly get answers and the information you need.

The customer relationship management (CRM) module was designed as an end-to-end customer centric solution that allows you to track customers from lead origination through the sales cycle and placing the order. The CRM module is integrated with front and back office modules streamlining the processes and ultimately decreasing costs and increasing revenue.

Here are some other features:

  • Track all elements of a marketing or sales campaign through Opportunities
  • Manage all tasks associated with an opportunity using the Opportunity Tasks form
  • Manage contact information and basic company information of your competitors
  • Create and manage campaigns
  • Track estimate orders assigned to prospects or customers
  • Maintain territory information, the SIC code, company revenue and number of employees for each customer
  • Cross reference your sales contacts with customers and prospects
  • Assist prospects and customers from initial interest through order placement using the Prospects and Leads forms
  • Convert prospects to customers
  • Organize prospects and customers by Territories
  • Create and manage sales teams for customers, prospects, and opportunities
  • Track communications with sales contacts, prospects, and customers
  • Maintain basic information about your sales contacts
  • Create sales forecasts
  • Add opportunities to a sales forecast
  • Create sales periods
  • Sales person homepage
  • Mail Merge and email Blasts

Syteline Customer Portal

Allow your customer to become more involved in the order process through the Syteline Customer Portal. Your customers can use the customer Portal for checking on order status, view outstanding estimates, requesting an RMA or reprinting an invoice can now be handled directly by the customer. They can also look at product information including browsing products by category, displaying featured products and top sellers, and then drilling down to individual items with pictures, pricing and associate recommended terms.

Other Applications

The following applications are designed to work hand-in-hand with Customer Relationship Management (CRM):

"Customer Relationship Management (CRM)" is part of the Infor SyteLine line of products, developed by Infor.