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  • Track Quality Assurance events
  • Categorize events as Incidents or Opportunities
  • Track actions to ensure process has been improved
  • Define Quality Control Tests
  • Associate Test with a given Item
  • Track Quality Control Inspections
  • Inspection can apply to Purchase Order or Work Order
  • Corrective Action Request Tracking
  • If appropriate, assign Lot Designation
  • Assign Defect Description
  • Handle Disposition of tested item
  • Final Sample Inspection

Quality Control can be considered as two major functions: Quality Assurance to take steps to prevent problems, and Quality Control to test the quality of production.