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  • Offer customers the ability to initiate and track returns
  • Ability to accept customer return requests.
  • Define return reason codes.
  • Establish return policies and define who pays for shipping charges.
  • Automatically validate if a return request is valid or not.
  • Provide different refunds to customer for refund eligible returns (full refund, partial, etc.)
  • Provide flexibility in allowing customers to return the entire order, entire order line, or just a partial quantity on the order line.

Other Applications

The following applications are designed to work hand-in-hand with Returns Management:

"Returns Management" is part of the Ignify eCommerce line of products, developed by Ignify.