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Citizen Request Management

part of the 4Gov product line, by Information Development Consultants, Inc.

Provides a centralized resource to efficiently manage citizen requests through multiple communication channels - phone, email, walk-up or web. CRM allows consistuents to find answers to questions with a self-learning, searchable knowledgebase, freeing up your staff resources for other projects. Configuration and customization is self-administered without the need for any programming - your knowledgebase grows with your community. With the addition of the Work Order module, citizen requests can be instantly routed to departments for completion and integrated with all other facets of the 4gov financial solution.

Other Applications

The following applications are designed to work hand-in-hand with Citizen Request Management:

"Citizen Request Management" is part of the 4Gov line of products, developed by Information Development Consultants, Inc..

Related Products

"Citizen Request Management" is part of the 4Gov line of products, developed by Information Development Consultants, Inc..

The following software product lines are also offered by Information Development Consultants, Inc.:

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  • System Requirements

    Desktop

    • Microsoft Windows
    • Web-based

    Server

    • Microsoft Windows Server
    • Linux or Unix

    Database

    • Informix
  • Industries

    4Gov is made for businesses in the following industries:

    • Government & Public Administration
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