Citizen Request Management
part of the 4Gov product line, by Information Development Consultants
Provides a centralized resource to efficiently manage citizen requests through multiple communication channels - phone, email, walk-up or web. CRM allows consistuents to find answers to questions with a self-learning, searchable knowledgebase, freeing up your staff resources for other projects. Configuration and customization is self-administered without the need for any programming - your knowledgebase grows with your community. With the addition of the Work Order module, citizen requests can be instantly routed to departments for completion and integrated with all other facets of the 4gov financial solution.
Other Applications
The following applications are designed to work hand-in-hand with Citizen Request Management:
- 4gov© WEB Reporting
- Accounts Payable and Purchasing (CAPPS)
- Accounts Receivable and Billing
- Budget Preparation
- Cash Receipts
- CENA
- Citizen Request Management
- eGovernment
- ePAY
- Fixed Asset Record Management
- GLPlus
- Human Resources Management
- Inventory Management
- Mini Systems
- Payroll/Personnel
- Requisitioning
- Utility Billing and Collection
- Work Orders
"Citizen Request Management" is part of the 4Gov line of products, developed by Information Development Consultants.
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System Requirements
Desktop
- Microsoft Windows
- Web-based
Server
- Microsoft Windows Server
- Linux or Unix
- Hosted as a service
Database
- Informix
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Industries
4Gov is made for businesses in the following industries:
- Government & Public Administration
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Product Demo
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Product Training
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Product Support
