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The Service Orders subsystem provides the utility authority a means of entering, maintaining, and printing service orders that are required to provide timely and accurate service to the customer base. Because the Service Orders subsystem is completely interfaced to FlexiBill, existing customer data is automatically captured for the service order. Service orders can also be printed for new accounts that are requesting service before they have been entered into FlexiBill.

Features

  • Maintains information on service location as well as services to be performed
  • Stores service orders indefinitely
  • Tracks up to 999 separate user-defined events for each service order
  • Allows up to 999 lines of free form note text per service order
  • Allows maintenance of completed service orders via the purge function
  • Prints service orders on stock paper—preprinted forms not required
  • Helps track productivity of service personnel
  • Assists with scheduling workload and maintains service order status, assignment, and completion details

Other Applications

The following applications are designed to work hand-in-hand with Service Orders:

"Service Orders" is part of the Spectrum line of products, developed by Harris Computer Systems.

Related Products

The following software product lines are also offered by Harris Computer Systems: