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Intelligent Order Management is a state of the art ordering, advanced planning & scheduling (APS) and critical parts sourcing (CPS) service that is the heart of Glovia’s virtual enterprise (VE). It combines real-time demand requirements with real-time supply constraints resulting in optimal product selection, construction and delivery where optimal means the best decision for the current planning policy. It enables businesses to see exactly how they perform, both within the engagement process and during the delivery cycle.

24 x 7 service to update sales orders in an instant

IOM / VE is a 24x7 service that accepts inbound inventory and sales order line level queries and changes from any vendor inventory system or sales order environment that communicates using Glovia’s Trade Partner Management (TPM) API; it uses this event information to reschedule and optimize these new requirements against all known sales orders and inventory levels across the Virtual Enterprise.

The embedded Business Process Management (BPM) and Trade Partner Management (TPM) plug-in engines provide inter-partner collaboration using industry standard workflows and their associated XML sales and inventory documents; these standards when coupled with optimal adapters, allow any external planning application to participate in IOM services.

Web-based exception workbench maximizes profit

This centralized, real-time view of ‘inventory to order’ across all sales organizations and factories and suppliers allows the Glovia fulfillment process to make the best product build decisions while providing fulfillment personnel the opportunity to handle exceptions in real-time. They do this by viewing enterprise-wide Gantt chart schedules and inventory details via a web-based exception workbench. This workbench allows decision makers to compare and contrast available logistical tradeoffs and their profit impact when committing to a customer promise date.

Virtual Enterprise – IOM

The Virtual Enterprise is a confederation of collaborating companies whose goal is to optimize their aggregate operations for the purpose of increasing their revenue, avoiding their costs and improving their service. A customer may be looking to place an order for a single unit; multiple units required together, multiple configured units or complex ETO items requiring both supplies and services or a combination of all of these.

Virtual Enterprise Planning and IOM allows users to make the right decisions about where to supply these items from and to make recommendations that keep the customer, but maximize return for the business. Collaborating partners communicate using the ‘Simple Workflow Access Protocol’ (SWAP) that hides the complexities of the underlying distributed processing network.

  • IOM as the heart of the Virtual Enterprise increases revenue by offering customers the best delivery dates and prices available across all partners, securing orders.
  • IOM avoids costs by evaluating sale logistics, always choosing the lowest cost alternative for user date or constraints specified.
  • IOM improves service by shortening the latency between customer order submission and order environment response.