Help Desk
part of the MXP product line, by Foresight Software, Inc.
Resolve customer's issues in seconds! Help Desk is an online solutions database that delivers valuable information so customer questions can be answered quickly and accurately. Common questions and issues can be resolved while the customer is on the phone by searching the embedded knowledge base. For more complex problems, the system can automatically generate a field- or depot repair order containing all the information the customer reported.
Other Applications
The following applications are designed to work hand-in-hand with Help Desk:
- Accounts Payable
- Accounts Receivable
- Bill of Material
- Contract Administration
- DIVE© Drill-down Financial Reporting
- ERPxTEND© Customer Portal
- Field/Depot Repair
- Fixed Assets
- General Ledger/Budgeting
- Help Desk
- Inventory Management
- Job Shop
- Manufacturing Resource Planning
- Order Processing
- Production Activity Control
- Purchasing
- Vendor Portal (optional)
"Help Desk" is part of the MXP line of products, developed by Foresight Software, Inc..
Related Products
"Help Desk" is part of the MXP line of products, developed by Foresight Software, Inc..
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MXP is made for businesses in the following industries:
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- Manufacturing
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