First Option, Inc. was founded in 1995 offering contract and custom programming services. Today, in addition to the initial service offerings, First Option offers a fully integrated financial software suite, IBM i monitoring software and modernization software development services. Both software products are subscription fee based offerings that are managed in the Cloud OR can also be installed on a customer’s IBM i.
First Option provides a fully integrated financial application suite supported by an on-line help desk with over 200 knowledge base items, manuals, and video based training. The help desk and training is supported by IT professionals with over 20 years’ experience. Our software development team can create or assist in creating conversion and interface programs to facilitate data flow from other business critical applications.
First Option has significant resources and expertise in application development. Many of our customers are software developers themselves who value the depth of knowledge that First Option can deliver. First Option provides services ranging from high level consultative engagements through full project ownership. Many of our customers use these services to augment their existing development staff to enhance and/or integrate other application software as well modernize their legacy applications.
Our applications run on an IBM i, a successful and enduring business computing platform with a reputation for reliability and proven ability to deliver rich business applications. All of our systems are housed in data centers that provides a secure environment and 24/7 infrastructure. Our help desk is staffed with highly trained individuals who perform a number of roles and responsibilities outlined in our service level agreements. Many of our customers consolidate all of their IBM i applications on our systems as part of the financial application implementation.
First option also provides a sophisticated IBM i monitoring system that, in addition to keeping track of key system health components, routes alerts to user defined support group. With a color coded dash board, iSeries WatchDog by First Option provides a visual alert that allows message response from a central GUI management tool.
We have gained a deep knowledge of the requirements and challenges facing small to mid–sized businesses in the following industries:
- Application Service Providers (ASP’s)
- Non Profit
- Asset Management
- Textile Manufacturing
- Retail and Distribution
A web-based software system designed by First Option Inc..
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