EPS also offers an integrated customer service and support feature that allows your employees to better communicate with themselves and their clients. When a customer service issue arises, one of your employees files a new incident report, that details the issue and enters it into the system and stores a record of it. This information is the sent in an e-mail to other Customer Service Representatives to keep them up-to-date on all issues. This issue can then be resolved and followed up on; ensuring that issues are never lost in the typically muddled communication across employees.
"Service" is part of the Execupay Payroll Suite line of products, developed by Execupay, Inc..
"Service" is part of the Execupay Payroll Suite line of products, developed by Execupay, Inc..