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A vital part of product lifecycle management is the processing and tracking of customer orders. With Web Shop, users can generate and track orders throughout the entire value-chain, including customers, vendors, distributors and suppliers.
With Web Shop, shoppers can log into an Exact Synergy customer portal and place an order, which then feeds directly into Macola ES. Once the catalog order has been placed, the customer can then track the status of their order online.
"Web Shop" is part of the Synergy line of products, developed by Exact.
Synergy is a horizontal product. It offers functionality designed for usage across a wide variety of industries and business types.