Web Shop

A vital part of product lifecycle management is the processing and tracking of customer orders. With Web Shop, users can generate and track orders throughout the entire value-chain, including customers, vendors, distributors and suppliers.

With Web Shop, shoppers can log into an Exact e-Synergy customer portal and place an order, which then feeds directly into Macola ES. Once the catalog order has been placed, the customer can then track the status of their order online.

Benefits Associated with Web Shop:

• Providing online order access from any remote location at anytime
• Ensuring order accuracy and efficiency throughout the organization as well as for customers
• Eliminating time-consuming, manual order-taking from faxes and phones
• Making product inventories visible to customers at all times
• Reducing the number of follow-up customer support calls to track orders
• Customizing client-unique catalogs through personalized portals

Web Shop Allows You To:

• Create, configure and customize multiple catalogs with an unlimited number of display and navigation options for catalog configuration
• Automatically alert the client account manager with new orders in parallel with the order information being sent to Exact Macola ES for action
• Provide customers with the ability to have the most up-to-date information on inventory stock, including current availability and “out of stock” status
• View pricing and customer-specific quantity discounts through an intuitive online layout
• Enable or disable client accessibility to online catalogs
• Ensure immediate creation of Exact Macola ES quotes, created in real-time from completed catalog orders
• Define and generate multiple catalogs to allow clients to hone in on areas of specialty when ordering
• Allow shoppers to adjust quantity level discounts dynamically through their personalized or generalized pricing profile