Business Process Management

With e-Synergy, the focus is on extending your enterprise applications in order to obtain a much needed operational visibility across the entire business. Business processes typically occur outside the scope of ERP or back-office systems.

Therefore, it is imperative for an organization to integrate and associate all workflow processes to every business facet in the organization, including HR, documents, projects, finances and assets.

One Source of Information: - All business information and the activities surrounding them are located in one comprehensive, collaborative platform, making information available to employees, management, vendors, suppliers and partners as business issues affect them.

Activity Monitoring / Exception Management: - Any business activity can be examined, analyzed or triggered at any time, including involvement, follow-through, bottlenecks and exceptions.

Role-based Security Model: - All business information is based on roles and rules-based schemas in order to control and limit access. Assets, documents and projects are given specific security clearance ratings so only those who possess the rating can access such information.

Business Analysis and Statistical Reporting: - Rather than a traditional reporting paradigm, e-Synergy contains continuous monitoring capabilities to manipulate hundreds of pre-defined report templates for greater flexibility in obtaining the most relevant business information and responding quickly to change.

Organization-wide Integration: - Business components that are otherwise separate such as projects, customers, financials or product information are intrinsically linked for more related interaction. Any adjustment to one facet automatically updates or triggers any other business process or component that is related or affected.

Business Process Management Business Benefits:

• Comprehensive, consolidated view of critical business information
• Role-based and workflow orientation model for greater corporate accountability
• Collaboration across the entire enterprise including employees, customers, vendors and partners
• Instant visibility of corporate bottlenecks
• Automated, self-service environment for more empowered, self-directed resource deployment
• Association of all business process components (documents, transactions, resource involvement) for unparalleled efficiency

Business Process Management Features and Functions

• Re-useable library of business objects, including workflow requests and document types
• Open desktop portal with application integration and executive dashboards
• Statistical reporting through standardized report templates, enabling transaction volume analysis and real-time querying
• Customized self-service desktop to provide only the most useful information
• Analytical tools for maintaining and monitoring quality for time sensitive, critical tasks