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ESP - Field Service

by Evron Computer Systems Corp.

Is this the right software for you?

ESP, Evron's Service Package solution, addresses every step of the field service life cycle, from establishing contracts to dispatching service personnel to performance monitoring.

  • Call Management
  • Service Call Management
  • Customer Information
  • Schedule Board
  • Flexible Service Contracts
  • Parts, labor and expense tracking and billing
  • Flexible Invoicing alternatives
  • Creation of Work Orders
  • Readily accessible service history
  • Scheduling and dispatching of service personnel
  • Field Service Personnel information
  • Parts Tracking to serial # level
  • Service Vehicle information
  • Preventative Maintenance and Warranty Tracking
  • RMA control
  • Extensive Administrative Reporting
  • Integration with pagers, fax, e-mail
  • Web enabled, browser accessible
  • Wireless and remote access
  • Integration with various Accounting Systems

Integration: ESP can operate on a standalone basis or integrate with a variety of back office (financial) applications, including the e by Epicor suite and Platinum for Windows from Best Software and others.

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    • System Requirements

      Desktop

      • Microsoft Windows

      Server

      • Microsoft Windows Server
      • Novell Netware

      Database

      • Microsoft SQL Server
      • Microsoft Access
    • Industries

      ESP - Field Service is made for businesses in the following industries:

      • Commercial & Service
      • Heating, A/C and Ventilation Services
      • Manufacturing
      • Systems Integrators
      • Utilities
    • Product Demo

      If you want a product demo of ESP - Field Service, you need to speak with an authorized Evron Computer Systems Corp. provider. We can help with that. Fill out our Software Search form.

    • Product Training

      If you want training for ESP - Field Service, you need to speak with an authorized Evron Computer Systems Corp. provider. We can help with that. Fill out our Software Search form.

    • Product Support

      If you want support for ESP - Field Service, you need to speak with an authorized Evron Computer Systems Corp. provider. We can help with that. Fill out our Software Search form.

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