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Epicor Prophet 21

A full ERP system designed by Epicor Software for distribution/wholesale trade companies.
Questions about Epicor Prophet 21? Call (800) 827-1151 and talk to a software expert now.

Epicor Prophet 21, a leading enterprise software solution for distributors, combines the power of Microsoft® SQL Server® and the familiarity of Windows® in a solution designed to meet distributors’ specific business needs.

Epicor Prophet 21 offers you a full range of order management, supply chain, and warehousing capabilities, built within a single business platform, based on industry-leading technology. Epicor Prophet 21 provides you with a complete enterprise software solution that takes your business from order entry to the warehouse, from financial management to purchasing, and ties everything together with comprehensive inventory management functionality that keeps your business running smoothly, effectively, and successfully.

Designed for Your Industry

Epicor Prophet 21 is designed to address the various distribution processes encountered in today’s ever-changing, dynamic supply chain. Epicor has been providing industry-leading solutions for emerging distributors, mid-sized companies, and subsidiaries of large multinationals for more than four decades. Scalable and modular, with rich feature sets, Prophet 21 can support your company’s growth with rapid implementation and easy expansion, no matter the size or diversity of your supply chain.

Epicor Prophet 21 is uniquely positioned to manage the requirements of multiple distribution industries, including:

  • Electrical
  • Fasteners
  • Fluid Power
  • HVAC
  • Industrial
  • Janitorial and Sanitary
  • Medical Supplies
  • Paper and Packaging
  • Petroleum
  • Pharmaceuticals
  • Plumbing
  • Tile and Flooring

In addition, Epicor is either a member of or preferred provider to more than 40 industry associations and marketing or buying groups, such as;

Popular Functionality Modules

Order Entry Epicor Prophet 21 enables you to complete the entire order entry process from one screen – enter orders and quotes, convert quotes to orders, expedite orders, check…

Inventory Management Epicor Prophet 21 offers multiple and dynamic inventory replenishment methods to provide flexibility to lower carrying costs, minimize excess or obsolete inventory, improve…

Warehouse Management A powerful range of features manages warehouse activities – including tracking stock transfers between locations and calculating commitment schedules on net stock after…

General Ledger Epicor Prophet 21’s real-time general ledger provides up-to-the-minute financial statements, giving you a better handle on your company’s financial situation as…

Accounts Payable Epicor Prophet 21 streamlines your accounts payable processes by directly integrating your inventory receipts and purchase orders. Check processing and payment processes…

Complete Functionality Module List

Reviews of Epicor Prophet 21

from City Supply Corporation says…

Epicor Eclipse is easy to use and easy to learn. I have only been with this company for about 8 months and had never heard of Epicor or Eclipse and I am getting around pretty good already. Actually I have been for a couple of months now. One thing I like is that there is a whole community of users that share their tips and tricks for using the system which helped. The representatives with the company (that I have spoken with) are patient. I do agree that the support fees are way to high, but, on the other hand, in my opinion they do a lot of behind the scenes work. We are using an older version and I am excited about the chance to move up to a newer, more aesthetically pleasing version in the near future. Epicor offers training after the installation (for a charge per person) in the form of classes held regularly, which is better than I can say from my previous experience with SAP. I can’t really say if I would choose this product again, because we are on an older version, which I don’t like. It looks too much like I am using a mainframe.

The good: One thing I like is that there is a whole community of users that share their tips and tricks for using the system which helped. The representatives with the company (that I have spoken with) are patient.

The bad: I do agree that the support fees are way to high, but, on the other hand, in my opinion they do a lot of behind the scenes work.

from Dakota Fluid Power says…

We are a leader in the Fluid Power Industry in which we design, sell and Service equipment and parts along with manufacture custom hydraulic systems through distribution. We have 2 companies across 9 locations with 3 manufacturing divisions. Each location has a showroom for Front Counter Sales (Point of Sale) and a Service Department with a stocking warehouse. We perform central based purchasing and forecasting mainly with some location based purchasing where needed. We use Prophet 21 software in every aspect of our company across all locations, short of payroll and internal purchasing of our business consumables in a mostly dominant thin client environment.

The vast amount of features allows it to be compatible with many different business models throughout several industries which can make it a little over complicated on what to do via data-entry as your company doesn’t use every single piece of functionality and you have to fill in the appropriate area for what your company is using as there are allot of fields and tabs that you could have to update. So it can produce very detailed information if allot of the fields are utilized. Speed is a huge concern with this software as it has multiple layers of programming on top of an outdated platform that makes the data entry workable but painfully slow once you get used to running the software.

Recommendations are in order of robustness in each area of business. Purchasing - Very Strong Distribution - Very Strong Sales - Strong (Does not currently have a “true” Point of Sale Module / No security for sales pricing over-rides) Pricing Sales/Purchasing Structures - Strong (Does not show % discount for orders / Rebates are cumbersome) Service & Maintenance - Strong to Medium: Needs a lot of work for differences in business models for Service. Scheduling a service is a challenge. Manufacturing - Light: When they mean light manufacturing they mean it. Not a CNC type manufacturing add-on. They are currently working on a scheduling functionality that will help a ton but would still be a lot of work to run a large caliber manufacturing facility using this add-on. Some things are nice and some other are horridly missing. There is better software that handles manufacturing easier. CRM - Thumbs is half down: Can get away with the baseline functionality and better with some customization but a purchasable integrated add-on’s make’s a world of difference! Reporting - Baseline: Thumbs Down - Need to purchase add-on if you want any business oversight and strong reports. Someone with Highly developed SQL and or C++ Skills recommended. Crystal skills is a bonus. Can get away with middle of the road knowledge in those areas but the highly developed skills make a world of difference in molding your business processes.

The good: Scale-ability and the capability to mold to a lot of different companies business models. The Purchasing/Forecasting functionality is top notch and very mold-able to any purchasing model ranging from central purchasing down to individualized seasonal items. Once set up it will let you get away with a smaller procurement department as the system will tell you what you need to order. The vendor is good about fixing issues quickly but sometimes difficult to distinguish between an actual error and a company specific business process. There are a ton of purchasable add-on’s from the Vendor them-self along with even more third party add-on’s that makes this a wonderful software if you have the money and skilled personnel to support it.

The bad: Scale-ability and the capability to mold to a lot of different companies business models. Since this software can mold to a large variety of business models it can make training difficult and long due to the complexities of the software’s advanced features. This also makes data entry combersome as you have to know what fields to enter depending on what functionality you are using. Slow to implement vendor driven Idea’s Network from user ideas. The product feels extremely slow once you get used to running the system and is glitchy because of the method chosen to release updates and advancements. Developers run a continuous improvement program with multiple releases a year so as they are designing new features at the same time they are cleaning errors and glitches rather than waiting a long time for advancements and a rock solid release. This could also be considered good and bad if you need an advancement, you don’t have to wait! The companies move to have the first level of support go to India can lead to frustrations because of the communication blearier along with the new support teams are not yet very knowledgeable with the software and the level of experiences with the software is still being developed