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Service Management

part of the Epicor Manufacturing product line, by Epicor Software Corporation

Epicor Service Management optimizes customer service with timely response to customer requests and puts knowledge in the hands of customer service personnel. Epicor understands that customers want rapid response service. Epicor Mobile Field Service locates and dispatches field personnel to the customer site, while updating work order and mobile inventory statuses in real time from the field. From initial contact with the customer regarding an incident, to in the field operations, to processing returns quickly and efficiently, Epicor Service Management provides the visibility and accountability your business needs.

Related Products

"Service Management" is part of the Epicor Manufacturing line of products, developed by Epicor Software Corporation.

The following software product lines are also offered by Epicor Software Corporation:

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  • System Requirements

    Desktop

    • Microsoft Windows
    • Mac OS X
    • Web-based

    Server

    • Microsoft Windows Server
    • Linux or Unix
    • Hosted as a service
  • Industries

    Epicor Manufacturing is made for businesses in the following industries:

    • Manufacturing
  • Product Demo

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  • Product Training

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