Incorporate multiple pricing schemes, including:
Customer Specific Pricing
Break point pricing
Unit of measure (UOM) pricing
Rebate and promotional pricing
Pricing by list, cost and column
Split quantity pricing
Lot and subtotal pricing
Branch or territory pricing
Maintain past, present and future pricing simultaneously, while the system automatically lets you:
Calculate price points between linked channels, e.g., contractor (bid pricing) and homeowner (retail)
Get immediate access to current and reliable pricing information
Track price changes
Multiple cost and sell methods include:
Sales Order Management
With a single keystroke, counter and telephone sales personnel can instantly:
Look up product features
Check prices and discounts
Schedule blanket orders
Suggest complementary items
Check a customer’s available credit
Review order commitments
Check inventory availability in the central warehouse and at the branches
Sales staff can easily handle large jobs, with options for:
Split order processing
Customer service employees can look up customers, vendors, transactions, and products by virtually any descriptive identifier:
Any part of a customer’s or vendor’s name, phone number or keyword
Customer PO number
Size, color, manufacturer and more
Remote sales teams can enter orders via system add-ons for:
You can monitor customer credit status at each step in the life of an order, with up-to-the-minute information on:
Plus, you can:
Allow for multiple forms of payment including credit cards
Automatically calculate sales tax and freight charges
Create and monitor rental contract agreements with your customers
Epicor Eclipse gives you seamless access to key business performance metrics such as gross profit percentage, cash flow benchmarks, customer service levels, inventory turns, and more.
That means you always have the information you need to make better, more informed decisions, which translates to a substantial competitive edge.
Reporting and Analysis
Hundreds of canned reports and inquiries let you analyze virtually every aspect of your business. Plus:
Eclipse Report Writer lets you extract information from your database to create custom reports which can be scheduled to run at user-defined intervals.
Eclipse Activity Based Costing (ABC) lets you assign resource costs to activities so you can uncover the hidden costs of business processes.
Use what you learn to:
Accurately monitor the profitability of customers, products, product lines, and vendors.
Detect process and procedural problems occurring between your employees, your vendors, and your customers using Eclipse Unquality Event Tracking (UET).
Eclipse Business Connect
The Eclipse Business Connect suite is a solution designed to help improve your ROI by allowing Epicor Eclipse to interface seamlessly with the world that surrounds your business. The Eclipse Business Connect suite of products provides you seamless and direct access to:
Warehouse logistics applications
Shipping automation solutions
Electronic funds transfer
Proprietary systems offered by other providers
Enabled by multi-tiered J2EE software development environment, Eclipse Business Connect takes advantage of the latest interactive technologies, including Web services, XML, and SOAP. It’s a vendor-neutral environment that allows you maximum flexibility designing and implementing the solutions you need on a daily basis.
In addition, the entire suite of Eclipse Business Connect products is being designed to allow you to easily get what you need on your own without requiring professional programming assistance, making the entire process both highly efficient and extremely cost-effective.
By adhering to a unique set of business rules, Epicor Eclipse provides the essential functionality you need to run your business more efficiently and more profitably.
Tools and technologies include:
Real-time, Time-lined Accounting
Proactive Task Automation
A Powerful Search Engine
End-to-End Module Integration
Intelligent User Interfaces
Flexible Data Management
Security and High Availability
Real-time, time-lined accounting means that every transaction enters the system intact, on-line, all the time. There’s no end-of-day, end-of-month, and end-of-year batch processing. From movement of material to back-office accounting functions including invoicing, cash receipts, and payable reconciliation every transaction that hits the system automatically posts to the general ledger in real time. What’s more, you can always position yourself anywhere in time. So you can instantly access data from a specific date or for a range of dates.
Transaction-based architecture offers real-time indexing, updating and cross-referencing for each and every transaction that enters the system. You get immediate access to any transaction at any time. Just a simple keystroke lets you drill down to examine the underlying transaction detail.
Proactive task automation lets you manage multiple complex and interrelated processes. That means, for example, that you can manage people-oriented tasks via job function Work Queues and rules-based Activity Triggers which the system uses to execute pre-defined procedures.
A powerful search engine allows you to look up customers, vendors, transactions and products by virtually any descriptive identifier. Search on virtually any identifying element thanks to sophisticated indexing, merging and phonetic matching that quickly displays exact search matches or convenient browse lists to choose from.
End-to-end module integration provides complete automation across your business because every module has been engineered to work together seamlessly. Epicor Eclipse consists of thousands of fully integrated applications, including Business Connect EDI, RF Warehouse, Credit Card Authorization and Document Imaging. So you’re always just one keystroke away from being able to access the information you need.
Platform interoperability lets the system interpret and translate any type of document format (XML, EDI, HTML, Flat File, or Plain Text) delivered over any connectivity protocol (HTTP, FTP, SMTP, or Fax). Support for secure socket layer (SSL) communication using CallHTTP and Socket interfaces allows the system to integrate with third-party applications. And because Activant Eclipse operates in the UNIX and Windows 2000/XP technology environments, it’s compatible with multiple hardware platforms including IBM, HP and Sun.
Intelligent user interface features Solar, a graphical user interface (GUI) program based on the Java programming language. Unlike traditional client-server environments, this interface can be used in parallel on the same terminal. In addition, an intelligent integration layer allows the system to interface with practically any type of device mobile phones, Palms, data collection devices (synchronization, radio-frequency or wireless), printers, scanners, etc.
Flexible data management means you can create your own reports, tailor views, define your own screens, customize documents, and manipulate your database. For example, you can easily update one or more fields of information for a large group of records in a file.
Security and high availability includes authorization keys that let you limit a user’s access to authorized areas only. Our audit control system keeps track of all user activity by documenting changes that are made to the system. It displays the user who made the change, along with the date and time of the change, as well as a description of the change. Plus, a real-time, point-to-point, data mirroring solution can be activated in the event of system failure to provide fault-tolerant, redundant, data duplication to a geographically remote stand-by server. Accounting and Financial Management
Integrated accounting controls help you manage your cash flow and limit your exposure to delinquent accounts across four key areas: General Ledger, Accounts Payable and Receivable, Credit Management and Invoicing.
A flexible approach lets you:
Eliminate mandatory end-of-day, end-of-month, and end-of-year accounting period closes, and - if you like - leave multiple accounting periods open
Gain unlimited access to historical data
Drill down from the general ledger, or any financial report, to view transaction detail
Generate accounting reports for any range of dates - with timeless,
as-of dating Track updates and their associated journal postings by source, branch and date
View account disbursement, by transaction
Manage at multi-branch, multi-company and multi-territory levels
Customize your balance sheet, trial balance and income statements however you like
Compare working budgets with historical budgets
Get a snapshot of the financial situation of your company as of any specified date
Manage foreign currency exchange:
Track multiple currencies
Issue purchase and/or sales orders in foreign currencies
Tie foreign currency transactions back to the appropriate accounts payable and accounts receivable functions
Accounts Receivable and Accounts Payable
Instant updating and seamless integration across the system mean you can:
Be sure that your customers’ AR and credit status are always current
View a customer’s AR activity for any range of dates
Drill down from summary level data to see transaction level detail with a single keystroke
Prioritize collection efforts and minimize write-offs with aged receivables reporting and task automation work queues
Accurately project cash flow
Eliminate proof-of-delivery phone calls by digitally imprinting signatures on your customers’ invoices
Keep collection notes on file
Match open receiver transactions to vendor invoices
Scan and attach vendor invoices to their associated purchase orders
Streamline reconciliation with automatic EOM, PROX, DIST handling and other terms arrangements
Calculate due dates automatically, based on vendors’ terms
Split payments, recurring payments, PO overrides, and one-step reconciliation let you easily manage cash disbursements
Get an instant read on both approved and unapproved AP records
Simplify year-end filing with complete 1099 vendor processing
Keep everything running smoothly with complete EDI support
Extend the power of accounts receivable management by:
Monitoring your customers’ credit status at every step of every sales order
Invoking credit limits, past-due limits, and per-order limits as you see fit
Taking advantage of both passive and aggressive credit controls to manage your entire credit process — at the customer or job level
Invoicing and Lot Billing
Trigger invoice generation by:
Order segment status
Other features allow you to:
Review invoices or orders before sending them to your customers
Effectively manage large jobs that require a bid for the customer and a quote from multiple vendors
Manage quoting, tracking, expediting, and billing for both the customer and vendor sides of the lot order
Track shipments of both inventory and non-inventory items needed to complete a project or job
Reconcile shipments as they come in whether you receive one shipment for all the materials on a lot or more than 20 different shipments for various quantities
Purchasing and Transfers
Maximize your inventory and purchasing control through automated purchasing functions supporting:
Line point/order points
Automated Suggested Purchasing Queues:
Expand and subtract the order cycle to maximize purchasing dollars
Instantly identify service issues
Calculate carrying costs when vendor targets are not met
Prepare yourself for the expected and the unexpected:
Calculate product demand automatically based on sales hits for branch and network analysis
Exclude exceptional sales as needed, and compensate for lost sales or changing customer demand and vendor lead times
Create flexible procurement schemes for both distributive and centralized purchasing and warehousing so you can respond quickly to demand
Manage emergency service needs for a branch or network via the emergency procurement queue
Balance buying opportunities with carrying costs, using the suggested purchase order program to consider vendor targets, line buy discounts and promotions
View inventory commitments and replenishment schedules in a future ledger
Provide automatic stock/non-stock determination based on branch or network hits
Manage automatic transfers based on:
Branch transfer schedules
Maintain all product information with built-in management tools that let you turn inventory counts quickly, calculate real-time inventory and more.
Built-in management tools let you:
Turn around physical inventory counts quickly with count sheets or cards
Capture average cost, last cost, landed average cost and multiple user-defined costs basis
Calculate real-time inventory value relative to any as-of date
Select products for cycle counting based on:
Location Type and priority
Monitor your inventory investment with rolling 365-day gross margin return on investment (GMROI) analysis and track details for:
Manage work orders and value-added processes such as:
Easy-to-use tools help you monitor anticipated and received goods, track multiple stocking locations, set order fulfillment priorities and more.
Get a more complete picture of anticipated and received goods and improve the receiving process
Advanced Ship Notices enable quick put-away of received items
Track items that have been returned by a customer or received from a vendor as defective, as an over-shipment or not as ordered
Establish and track multiple product stocking locations, including: stock, defective, over-shipment, tagged, review, display.
Improve customer service by setting order fulfillment priorities
Assign a location status of primary, secondary, floating, remnant, or in-process
Sequence your delivery orders and/or transfers by shipper
Download your shipping manifest to a PDA to electronically capture proof-of-delivery signatures
Review tickets or receipts that have been processed, but whose material has not yet been officially picked or put away
Check the status of all: open sales orders (normal or credit sales), purchase orders (normal or returns), transfers (inbound and returns)
Alert warehouse personnel whenever on-hand quantity might be inaccurate
Automatically route priority orders, such as will call orders, to the quickest fulfillment path available
Integrated multi-carrier shipping management solution boosts productivity and controls shipping costs when you use: UPS, FedEx, USPS, Airborne, Spee-Dee, User-defined shippers
Customer Relationship Management
Effectively manage your customer database by tracking activity through a single source, develop targeted marketing campaigns and create customer-specific pricing programs.
Personalize your customers’ buying experience with:
Customer-specific part numbers, points and rebate programs
Customer-specific print styles
User-defined personalization tools allow you to:
Create your own custom reports
Tailor your views
Define your own screens
Manipulate your database:
Answer customer questions on the spot - with instant access to complete order history records for each customer
Effectively manage your database of customers, prospects and contacts across your organization by tracking customer activity through a single source
Develop targeted marketing campaigns for both customers and prospects - segmented by classifications included in your database (e.g., SIC codes, sales source, etc)