Is Logix ERP right for your business?

Logix ERP is a great fit for many businesses. Find out if it's the right choice for you! Are you looking for a Logix ERP demo, technical support, product or pricing information or to simply to compare Logix ERP with competitive options? Quickly get answers and the information you need.

Field Service Management features provided by Logix are incomparable in mid-market ERP solutions. The Service Management module was developed based on processes in one of the world’s largest service providers in the satellite communications industry. Utilizing information and history available at all points along the Customer Relationship Management process provides Logix users the capability of -

  • Full Call and Ticket tracking
  • Full Return Material (RMA) system, including Quoting
  • Third-party labor and event tracking and financial management
  • Service Agreement management
  • Command Centers that summarize key information about work elements

Advanced Features for third-party field services management quickly and accurately provides support for -

  • Technician Management
  • Reporting and Metrics
  • Certifications and Qualifications
  • Authorization Status

Scheduling and Dispatch - With its graphical view and drag-and-drop functionality, the Call Scheduler makes scheduling service calls a snap. Scheduling a new call is as easy as focusing on the Call in the call list, placing the cursor at the desired Start Date and Time for the Supplier/Technician you want to assign the Call to, then dragging the mouse to the desired End time. The Scheduler automatically draws the schedule bar and places the correct Start date and time and End date and time in the Call record, as well as in the Supplier/Technician schedule. You can right click on the Appointment bar to print a Call traveler, Email a Call traveler, open the Call form to see more Call details, open the Site form to see more Site details, or cancel an Appointment.

Site Management - Logix Site Management tools provide the ability to track Customer, Contact, Product, Related Documents and Event Actions and History.

Service Call Accounting - Logix provides a full set of quality control processes for Call Closeout and Billing. Customers and revenue no longer fall between the cracks. Define specific business rules to validate calls before closure to ensure that calls are closed properly and billing (if required) is completed.

Other Applications

The following applications are designed to work hand-in-hand with Field Service Management:

"Field Service Management" is part of the Logix ERP line of products, developed by Enterprise Logix, LLC.

Related Products

The following software product lines are also offered by Enterprise Logix, LLC: