Our Verdict…

eMaint CMMS might feel overwhelming to some, but excels with a straightforward maintenance management module, particularly with its standout sensor support. The interface is intuitive, and larger businesses, especially those in manufacturing, will find it a good fit.

However, smaller companies might find the complexity and cost to be daunting.

9.1
Our Rating
based on our expert editorial analysis
10.0
User Rating
based on 2 user reviews
Best for: eMaint is ideal for mid-market to enterprise companies in the manufacturing sector. It offers international support with multi-currency, multilingual, and multi-location capabilities.
Pros:
  • Customizable KPIs
  • Customizable workflows
  • Easy barcode scanning from mobile app
  • Great performance and reliability
  • Intuitive scheduler tool
Cons:
  • Difficult to customize work orders and purchase orders
  • Limited formatting options
Starting Price
$69 /user/month
Price Range Learn More
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eMaint is a comprehensive CMMS software designed to streamline maintenance management with its innovative technology and user-friendly interface. It offers a robust suite of tools to manage work orders, track assets, implement preventive maintenance, and optimize inventory, ultimately enabling organizations to minimize downtime and save on operational costs.

Pros Cons
  • Unparalleled sensor support, including proprietary sensors
  • Strong international support: multi-currency, multilingual, multi-location, etc.
  • Offline mode with work order syncing capabilities
  • Customizable dashboards
  • Exceptional performance in manufacturing industries
  • Somewhat expensive
  • Likely too complex for smaller companies with simpler needs

Who Is It For?

eMaint is ideally suited for mid-market to enterprise companies, particularly those in the manufacturing sector. Its versatility, scalability, and strong international support – including multi-currency, multilingual, and multi-location capabilities – make it an excellent choice for global manufacturers seeking to improve their maintenance management processes.

Our Ratings

Usability - 9.8 User-friendly interface; great customization options; the product is easy to navigate; small learning curve; barcode scanning a stand-out tool but will require setup assistance
Support - 10 Support highly regarded; easy to reach human contact; quick responses to other forms of contact; a variety of mediums available such as chat and help guides.
Scalability - 9.3 Features meet diverse needs of the multiple industries that may use it; caters to manufacturing; flexible solution and mobile app.
Security - 9 Provides single sign-on (SSO); no multi-factor authentication; data export via reports is possible; users have control over permissions for proper access management.
Value - 9 Offers good value for its price; provides essential features without hiding them behind expensive plans; software is flexible depending on size; customization options are available; smaller companies may find it somewhat expensive for what they need.
Performance - 10 Little to no wait time between actions in software. Transitioned from one area of the software to another without any noticeable slowness. I was able to create assets and view the scheduler with no disruption.
Key Features - 10 eMaint supports QR code scanning. The vibration sensor and thermal image readers offer unparalleled performance and accuracy in monitoring equipment and assets.

Proprietary Sensors

The maintenance management market is poised for significant growth in the coming years, particularly in the realm of sensor integration for predictive and preventive maintenance triggers. Many CMMS platforms currently rely on third-party sensors, each with its own distinct protocols. Consequently, integrating these sensors with a CMMS often necessitates custom coding, which can be both expensive and challenging to scale.

eMaint has taken a clever approach to this challenge by offering its own proprietary sensors. This decision allows the company to better customize and seamlessly integrate its sensors with the eMaint CMMS platform. By developing sensors in-house, eMaint can ensure they are designed to work harmoniously with their system, providing a more streamlined experience for users.

Moreover, utilizing proprietary sensors enables eMaint to scale more effectively, eliminating the need for costly and time-consuming custom integrations. This innovative approach sets eMaint apart from competitors and positions the company at the forefront of sensor integration advancements in the maintenance management industry.

Interactive Plans

eMaint’s Interactive Plans enable users to map assets on floor plans, visually representing asset locations. With Interactive Plans, you can visualize your maintenance data on floor plans, schematics, or site maps, accessing graphical visualization of your assets, work orders, and more.

This feature benefits facility and property managers, who can easily locate equipment within their facility, and maintenance managers in manufacturing environments, who can access records of machine sub-components directly from an image.

The Document Storage capability offered by eMaint pairs well with Interactive Plans, allowing you to store all essential documents in one location, such as SOPs, warranty certificates, safety manuals, LOTO procedures, and images of assets and parts. Additionally, you can add images and files to asset records, work order forms, work request forms, parts, and contact records, while organizing documents in multiple levels of folders and sub-folders for easy retrieval.

These features are ideal for those who prefer a more visual approach and offer color-coded asset status for quick identification.

Pricing Plans

Plan Pricing Features
Team $69/user/month
  • Max of 3 users
  • Standard CMMS Features
  • Unlimited Helpdesk Support
  • Software Updates & Upgrades
  • 24/7 Online Training
  • Access on Mobile Devices
Professional $85/user/month
  • Minimum 3 users
  • Includes everything in Team
  • Advanced Feature Set
  • Dedicated Account Management
  • Interactive Image Mapping
  • Automated Workflows
  • Work Request Options
  • Sandbox Staging Account
Enterprise Custom pricing
  • Minimum 5 users
  • Includes everything in Professional Plus:
  • Unlimited Work Request User Logins
  • Access to Web API
  • Senior Customer Success Manager
  • Single Sign-On
  • Xcelerate Conference Discount

Alternatives

MicroMain
MicroMain Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$89/user/month
Client OS
Web
Deployment
Cloud Hosted
What We Like
Comprehensive features (spare parts, OEE, depreciation, reporting)
Robust mobile app (barcode scanning, labor rate tracking, offline use)
Unlimited sites, priced per user
What We Don’t Like
Purchase order feature lacking
Custom integrations for smart devices may be costly
External users require paid login for work orders
Limble CMMS
Limble CMMS Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$35/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
What We Like
Ease of use allows access to all employees
Fully functional trial
Limited setup period
What We Don’t Like
Can not schedule a WO to become active in the future
Limited form customization
Periodic refreshes rather than instantaneous updates
Hippo CMMS
Hippo CMMS Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$35/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
What We Like
Best value at $35/user/month
Easy of navigation
Easy to attach photos via mobile app
What We Don’t Like
Can’t reopen old work orders
Difficult to use search function
No parts hierarchy in database

Summary

eMaint is a powerful and feature-rich CMMS solution that caters to mid-market and enterprise companies, especially those in the manufacturing sector. Its unique features, like best-in-class sensor support and strong international capabilities, make it a standout choice in the industry. However, its pricing and complexity may be barriers for smaller organizations. Carefully consider the pros and cons to determine if eMaint is the perfect solution for your maintenance management requirements.

eMaint CMMS
★★★★★
★★★★★
(2)
eMaint is a comprehensive CMMS software designed to streamline maintenance management with its innovative technology and user-friendly interface.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$69/user/month
Client OS
Web
Deployment
Cloud Hosted

User Reviews of eMaint CMMS

★★★★★
★★★★★
Submitted on May 16th, 2012 by Richard Price

Starting in October, the task was given to me to set up a work order system. We used eMaint. Our first work order was entered October 28th of 2011. So far we’ve had 500 work orders. We didn’t have a system, and now I have one that I can look up on my dashboard to see what’s open, what’s bee requested, what is being built in the east side or west side. I like that I can create reports that just show work orders depending on the location.

eMaint has made our lives easier. We know what tradesman are assigned what tasks, what departments are assigned what tasks. For example, I know where a bulk of our work orders come from, and can look into the dashboard pie chart to see 26% of work orders are opened in the East section of the area. It’s a one-stop shop.

★★★★★
★★★★★
Submitted on May 3rd, 2012 by Sandy Miller

We use eMaint X3 to keep track of our reports and all of our work orders for the National Park Service properties. Our reports are tied to our annual financial reports at the end of the year which are audited by a 3rd party. We can show the National Park Services the maintenance work that is being done and the financial ties that are associated with them because we are required to spend a certain dollar amount per year. Without eMaint X3, we would not be able to do this. The reports are very detailed and shows the work we did down to the element. Even down to what electrical outlet the work was done with. It’s been a great system to work with and the customer service has been beyond exceptional. We also do reports on open work orders, outstanding work orders, preventive maintenance work orders, and we can see where parts are and keep reports on our dashboards so properties can go in and see them on a daily basis.