Is Decision Builder Solution - ERP/Manufacturing/Distribution right for your business?

Decision Builder Solution - ERP/Manufacturing/Distribution is a great fit for many businesses. Find out if it's the right choice for you! Are you looking for a Decision Builder Solution - ERP/Manufacturing/Distribution demo, technical support, product or pricing information or to simply to compare Decision Builder Solution - ERP/Manufacturing/Distribution with competitive options? Quickly get answers and the information you need.

  • Provides for the ability to enter, print, and maintain service work orders.
  • Log work orders for depot service or on-site service.
  • Integrated with the RMA system to automatically generate work orders for RMAs requiring service.
  • Allows for estimating, approving, and assigning work orders to technicians
  • Assign work orders to technicians from a list of all technicians or a list of technicians that are qualified to do the work based on the reported problem.
  • View work order schedule by technician or graphically for all technicians.
  • Allows for easily modifying or adjusting the sequence of work orders scheduled to a technician.
  • Allocate parts and labour to work orders for costing and billing.
  • Integrated with time billing system to collect service time allocated against a work order.
  • Generates service invoices which can include unlimited comments or instructions, service parts, re-sale inventory, labour, or miscellaneous charges.
  • Detailed work order history is maintained which can be accessed by customer or by serial number.
  • Ability to view history of a serialized products including;

    • Warranty details
    • Sales order, invoice, shipping information, and purchase order product was received under
    • Previous service repair orders
  • Many detailed and summary reports and inquiries to assist with managing work orders
  • Analysis reports and inquiries of work orders by customer or technician
  • And more……………………

Other Applications

The following applications are designed to work hand-in-hand with Service Work Order Control:

"Service Work Order Control" is part of the Decision Builder Solution - ERP/Manufacturing/Distribution line of products, developed by Decision Software.