Service Work Order Control
part of the Decision Builder Solution - ERP/Manufacturing/Distribution product line, by Decision Software Inc.
- Provides for the ability to enter, print, and maintain service work orders.
- Log work orders for depot service or on-site service.
- Integrated with the RMA system to automatically generate work orders for RMAs requiring service.
- Allows for estimating, approving, and assigning work orders to technicians
- Assign work orders to technicians from a list of all technicians or a list of technicians that are qualified to do the work based on the reported problem.
- View work order schedule by technician or graphically for all technicians.
- Allows for easily modifying or adjusting the sequence of work orders scheduled to a technician.
- Allocate parts and labour to work orders for costing and billing.
- Integrated with time billing system to collect service time allocated against a work order.
- Generates service invoices which can include unlimited comments or instructions, service parts, re-sale inventory, labour, or miscellaneous charges.
- Detailed work order history is maintained which can be accessed by customer or by serial number.
Ability to view history of a serialized products including;
- Warranty details
- Sales order, invoice, shipping information, and purchase order product was received under
- Previous service repair orders
Many detailed and summary reports and inquiries to assist with managing work orders
- Analysis reports and inquiries of work orders by customer or technician
- And more……………………
Other Applications
The following applications are designed to work hand-in-hand with Service Work Order Control:
- Accounts Payable
- Accounts Receivable
- Bill of Materials
- Capital Asset Control
- Cash Management & Cash Flow Processing
- Customer Relations Management
- General Ledger
- Inventory Control
- Production Costing
- Production Scheduling
- Production Work Order Control
- Purchase Order Processing
- Quotations
- RMA Processing
- Sales Analysis and Reporting
- Sales Order Processing
- Service Contract Maintenance
- Service Work Order Control
- Time Billing and Analysis
"Service Work Order Control" is part of the Decision Builder Solution - ERP/Manufacturing/Distribution line of products, developed by Decision Software Inc..
Related Products
"Service Work Order Control" is part of the Decision Builder Solution - ERP/Manufacturing/Distribution line of products, developed by Decision Software Inc..
Make a better decision and save time with our Buyer's Guide
Ready to find the right software?
Let us do it for you, for FREE!
5 Reasons To Let Us Find Your Software:
- Our service is FREE
- It's fast so you save time
- We narrow a list of 2,000+ software options to 5 or less
- We only choose companies that match your requirements
- We give you a FREE BUYER's GUIDE
Where can I buy this software?
Enter your ZIP/Postal Code below to find a Decision Software Inc. reseller near you. (US and Canada only)
-
Industries
Decision Builder Solution - ERP/Manufacturing/Distribution is made for businesses in the following industries:
- Distribution/Wholesale Trade
- Manufacturing
-
Product Demo
-
Product Training
-
Product Support
