• Quickly and easily log RMA requests
  • Select and approve items requested to be returned on an RMA by serial number or invoice number.
  • Assign a reason code to an RMA which can automatically generate appropriate transactions such as;

    • Non-billable service work order
    • Billable service work order
    • No charge cross ship or replacement sales order.
    • Credit note to accounts receivable with or without re-stocking charges.
    • Vendor RMA
  • Inquiries of outstanding RMAs by customer.

  • Automatically create a vendor RMA from a customer RMA request and integrate the transactions with the Accounts Payables system
  • And more ………….