Customer Relations Management
part of the Decision Builder Solution - ERP/Manufacturing/Distribution product line, by Decision Software Inc.
- Account management screen maintains all information on one screen with quick and easy access to all account information.
- Maintains detailed call history and notes by date
- Ability to maintain multiple contacts including details such as phone number and extension, email, job title and department, and notes.
- Easily import data from external sources to add prospects to the CRM data base.
- Motivate sales reps and ensure quotas are met by comparing actual sales activity to quotas
- Generate campaigns and monitor results to track the effectiveness of different marketing strategies
- Maintain recall dates by account
- Maintain account status and closing probabilities including projected revenue for forecasting.
- View open sales order and open quotations from account management screen
- And more ………….
Other Applications
The following applications are designed to work hand-in-hand with Customer Relations Management:
- Accounts Payable
- Accounts Receivable
- Bill of Materials
- Capital Asset Control
- Cash Management & Cash Flow Processing
- Customer Relations Management
- General Ledger
- Inventory Control
- Production Costing
- Production Scheduling
- Production Work Order Control
- Purchase Order Processing
- Quotations
- RMA Processing
- Sales Analysis and Reporting
- Sales Order Processing
- Service Contract Maintenance
- Service Work Order Control
- Time Billing and Analysis
"Customer Relations Management" is part of the Decision Builder Solution - ERP/Manufacturing/Distribution line of products, developed by Decision Software Inc..
Related Products
"Customer Relations Management" is part of the Decision Builder Solution - ERP/Manufacturing/Distribution line of products, developed by Decision Software Inc..
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Industries
Decision Builder Solution - ERP/Manufacturing/Distribution is made for businesses in the following industries:
- Distribution/Wholesale Trade
- Manufacturing
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