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The Infinity POWER Customer Service Management module was initially written for Data Pro Accounting Software’s internal support department. Targeted to address Data Pro’s internal management needs to be able to track and bill customers for support calls made each day, this program allows a wide range of firms to perform the same kind of call center tracking in their own particular industry. Whether it is for just warranty tracking calls or actual management of calls and problems tracked for billing purposes, the system is flexible enough to handle both types of issues.
"Support Management System" is part of the Infinity POWER Advanced Accounting Software line of products, developed by Data Pro Accounting Software.
Infinity POWER Advanced Accounting Software is a horizontal product. It offers functionality designed for usage across a wide variety of industries and business types.