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Work Order Management

part of the SAM Pro Enterprise product line, by Data-Basics, Inc.

SAM Pro Enterprise offers a complete work order management, dispatching and scheduling software system that is completely integrated with its Financial and Field Service software. Since all modules are written by Data-Basics, there are absolutely no integration issues to resolve. Data-Basics dispatching software is fully scalable, and ideal for field service, contracting, equipment sales and rental, facilities maintenance, construction and other industries.

Highlights include:

  • Support Preventive Maintenance and Emergency Service Work Orders
  • Full Integration with Mobile Workforce & CRM Software
    • TechAnywhere - Wireless Field Service Tech Applet
    • ServiceAnywhere - Service Provider/Subcontractors Internet-Enabled Module
    • CSRAnywhere - Customer Sales and Service/CRM
    • Web Client Interface
  • Supports Management by Exception:
    • Manage only the problems
    • Customized escalation profiles
    • Works with Escalation Manager
    • Automatic notification of exceptions to anyone, anywhere with ReportAnywhere
  • Dispatch Board
    • Display multiple dispatch boards simultaneously
    • Select Power Board or Classic Board
    • Create PO for selected work order
    • Drag and drop scheduling
    • Direct access to work orders
    • Global dispatch for national accounts clients
  • New Call Work Order Creation
    • Past due AR warning
    • Enhanced call back processing
    • Quickly locate site and equipment records
    • Customized call scripting by work code, equipment
    • Displays warranty coverage, service days and site history

Other Applications

The following applications are designed to work hand-in-hand with Work Order Management:

"Work Order Management" is part of the SAM Pro Enterprise line of products, developed by Data-Basics, Inc..

Related Products

"Work Order Management" is part of the SAM Pro Enterprise line of products, developed by Data-Basics, Inc..

The following software product lines are also offered by Data-Basics, Inc.:

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  • System Requirements

    Desktop

    • Microsoft Windows
    • Web-based

    Server

    • Microsoft Windows Server
    • Hosted as a service

    Database

    • Microsoft SQL Server
    • Sybase SQL Server
    • Oracle
  • Industries

    SAM Pro Enterprise is made for businesses in the following industries:

    • Accommodations & Food Services
    • Commercial & Service
    • Construction
    • Distribution/Wholesale Trade
    • Engineering
    • Government Contractors
    • Heating, A/C and Ventilation Services
    • Manufacturing
    • Real Estate & Property Management
    • Utilities
  • Product Demo

    If you want a product demo of SAM Pro Enterprise, you need to speak with an authorized Data-Basics, Inc. provider. We can help with that. Fill out our Software Search form.

  • Product Training

    If you want training for SAM Pro Enterprise, you need to speak with an authorized Data-Basics, Inc. provider. We can help with that. Fill out our Software Search form.

  • Product Support

    If you want support for SAM Pro Enterprise, you need to speak with an authorized Data-Basics, Inc. provider. We can help with that. Fill out our Software Search form.

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