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Cybex Enterprise Retail System

A multi-module management system designed by Cybex Systems.
Questions about Cybex Enterprise Retail System? Call (800) 827-1151 and talk to a software expert now.

Cybex Enterprise Retail System is specifically designed for retail companies oriented towards footwear, clothing, and sporting goods. It is designed for companies that are managed from one or more central locations, with 5 to 300 retail stores.

Our leading-edge technology provides you with greater flexibility, scalability, and ease of use than ever before. Our System is a complete set of retail and business management tools that allow you to effectively and efficiently input, organize and access the information you need to drive your retail enterprise.

Business Intelligence

Retail Business Intelligence Module is designed to improve your business decisions and make key choices about inventory, marketing effectiveness, assortment planning, as well as other performance indicators. Improve total enterprise performance by utilizing tools combining sales goals and historical patterns with comparative location and department results to identify measures and problems utilized on a timely basis to provide feedback, identify areas of improvement and take appropriate action. Key Performance Indicators (KPIs) Analysis Console in specific areas of responsibility like store sales, category of merchandise gross margin, vendor performance, loss prevention, customer traffic, assortment plan and employee performance provide managers with timely information and enables them to take corrective action.

Business Intelligence solutions are no longer a tool for top-tiered retailers. Price, feature, and performance characteristics of Cybex Retail BI Module have made it possible for middle-tier retailers to make use of sophisticated analytical tools. Comprehensive set of reporting and presentation tools to assist in making actionable decisions about future inventory levels. Analyze current and historical data about product movement through the supply chain to impact future order cycles.

Utilize Business Intelligence to influence and even drive merchandising decisions in the areas of initial merchandise allocations, replenishment of orders, assortment planning by store and merchandise classification, promotions and marketing, store and associate performance measurement and other indicators that are measured by the information stored in your data warehouse.

Large volumes of operational data stored in your current transaction-based database including inflows and outflows of merchandise, detailed item sales from POS, and detailed store level inventory transactions, employee and customer-related information can be converted to a data warehouse and leveraged to make optimal actionable decisions in your retail enterprise.

Customer Marketing

Cybex Advanced Retail Marketing application provides a comprehensive approach to enterprise-wide customer and marketing management. Multi-Channel Marketing solution is designed to enable you to create optimized strategic marketing plans and campaigns based on customer segmentation, purchase patterns and ranking derived from the integrated multi-channel customer profile and purchase history data warehouse.

Cybex Marketing is a comprehensive application that integrates market planning and evaluation, information driven selling, content management, customer management and analytics within its campaign management tools. Provide a process for adjusting campaigns to react to the most current and comprehensive data. Seamlessly Integrated with Cybex Merchandising System, Accounts Receivable, Store Systems, Internet Storefront, Cybex Data Warehouse, and Cybex Reporting System to ensure all areas of the enterprise rely on the same marketing plan facilitating marketing control and optimization.

Customer Management Take advantage of multiple channels for capturing customer information including Store Systems, Internet and External Lists to build a valuable customer data warehouse. Availability of extensive number of customer profile variables, customer profile lists, flexible code lists, ranking, merchandise and price-point purchase patterns combined with Cybex data warehouse and advanced query capabilities allows for customer segmentation, analysis and marketing optimization.

Promotion Planning Utilize multiple promotion programs including hierarchical merchandise offers, customer loyalty programs, special offers, VIP customers, coupons, customer appreciation mail offers to achieve the optimum mix of sales volume and pricing.

Advanced Query Selection Three Discrete query and selection applications combine for Ease-of-Use, Speed and Functionality. Customer search is designed to satisfy novice users at store and Sales Professionals. Filter by Form allows sales professionals and direct contact marketing personnel to quickly build user-intuitive selections based on multiple variables and ranges of values. Advanced Query Selection facilitates powerful sophisticated data mining and marketing selection lists designed for marketing staff with no requirement of prior SQL or Query technical experience. All queries can be saved as selection queries, or customer lists. Lists can be recalled, used in subsequent selection or combined to generate derived lists eliminating duplicates.

Data Mining and Analytics User security access and complete real-time integration with Cybex Merchandising module ensure purchases don’t exceed plan budget. Marketing Cost and Effectiveness Measurement Flexible report selections and templates facilitate customizable user reports based on a single store, day and class or an entire enterprise season summary. Segment reporting designed for location, category, merchandiser and buyer performance analysis and identification of possible markdowns and returns.

Merchandise Assortment Plan

Advanced Merchandise Plan Module creates a top-down/bottom-up framework for aligning merchandising strategy and plans, aligning plans and execution, and improving goals and plans over time. The solution guides you through industry-standard planning processes in an efficient, manner while providing in-season measures and executions comparing to plan, alerting the appropriate individuals as actual results occur and highlighting the opportunities and priorities for improving results. Rolling 12 months, user-selectable summary and detail provide the ultimate merchandise planning views.

Merchandise Planning Module provides both pre-season and in-season planning with key merchandise indicators that include sales, markdowns, receipts, inventory, gross margin, and open-to-buy. It can be used by retailers utilizing cost, retail or unit planning methods and can be used to plan for multiple retail segments. Provide a process for adjusting assortment plans in-season to react to the most current data. Seamlessly Integrated with Cybex Merchandising System, Cybex Data Warehouse, and Cybex Reporting System to ensure all areas of the enterprise rely on the same merchandise plan facilitating purchasing control and optimization.

Benefits

Manage up to 12 seasons per year by utilizing NRF or retail enterprise specific weekly retail calendar. Utilize category management and user-defined hierarchical merchandise classification to achieve the ideal product mix. Base plans on sales history or sales plan to enable planning horizons in excess of 12 months. Allocate products to individual stores and manage multiple responsibility centers to ensure the right quantity of product is in the right location at the right time designed to maximize sales, profits, and customer satisfaction. Provide a process for adjusting assortment plans in-season to react to the most current data. View sales history, weekly sales, markdowns, receipts, inventory, gross margin, and open-to-buy to support better, more accurate planning.

Features

Use location and merchandise assortment filters to view any classification, summary level, and time segment in a user-friendly intuitive graphical interface. User security access and complete real-time integration with Cybex Merchandising module ensure purchases don’t exceed plan budget. Flexible report selections and templates facilitate customizable user reports based on a single store, day and class or an entire enterprise season summary. Create new plan based on Cybex Data Warehouse actual, plan or percent ratio adjustments in minutes. Support for both 6 month and rolling 12 month integrated plan workbench. Segment reporting designed for location, category, merchandiser and buyer performance analysis and identification of possible markdowns and returns.

Sales Audit

Sales data accuracy is critical for financial analysis inventory, replenishment, planning and merchandise management processes. Ensuring data accuracy and integrity requires a flexible and efficient transaction audit system and built-in internal controls that are capable of managing multiple sales channels and transaction streams. The main goal and challenge is to ensure information integrity of data generated at the point-of-sale which can be is prone to inaccuracy due to human error, employee irregularities, theft or other misappropriations.

Cybex Sales Audit provides the tools you need to evaluate point-of-sale and multi-channel sales data to ensure the accuracy and completeness of information processed by back office, communications, accounting and merchandising systems. Sales Audit module provides a seamless, integrated flow of distributed databases from point-of-sale and sales order transactions to other Cybex Retail Modules and decision support systems, minimizing or eliminating costly interface development and maintenance, and allowing for improved decision-making within the organization. Intelligent error-detection and resolution capabilities guide the sales audit staff to efficient audit by exception by focusing on comparative summary reports based on any time period and baseline measures, ratios and values.

Features

Trickle Polling of POS Data

Trickle polling process loads point-of-sale transaction data throughout the day, providing near real-time information to back office systems.

Bank Deposit Reconciliation

Assists in bank deposit matching based on day’s deposit data declared by closing cash-out procedures.

Loss Prevention Analysis.

Integrated with Cybex Retail Data Warehouse, which enables loss prevention trend, benchmark and comparative analysis.

Role-Based Security

Efficient hierarchical security system allows access to a large number of system functions both at store and back office allows for efficient method of granting system access privileges to authorized employees only.

Improved Internal Controls

Cybex Retail Sales Audit offers you greater flexibility in fashioning controls over point-of-sale data to help support compliance objectives. Control provisions include the ability to define data totals and audit rules against totals and transactions, data validations, missing transactions, controls and security over exception resolution activity, audit trails, support for proper segregation of responsibilities, loss prevention, and trend analysis capabilities.

Increased Productivity

User productivity is increased with labor saving features: user-defined totals supporting auditing and financial system postings, interactive audit process which guides users to the accurate and consistent resolution of exceptions, transactions with non-impacting exceptions are allowed to flow through to defined downstream systems, multi- and single-level auditing between store and headquarters, wizards to support the development of audit totals and rules, and support for escheatment.

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