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The billing groups module allows flexible billing for labor, by rates, or cost type markups. The work order module, for short duration jobs, provides for payroll entry, service tasks, equipment, inventory or sales catalog detail. Work orders may be assigned to purchase orders. When the purchase order clears AP entry, the work order cost is updated and released for billing. The service contract module monitors and schedules customers for periodic service. The service tasks module groups estimated labor, inventory items and equipment together for billing. The dispatch module schedules work orders, assigns employees, provides payroll entry and visually lets you see the work load for each service technician. Dispatch allows you to complete work orders releasing them for billing.
"Service Management" is part of the Evolution Professional line of products, developed by Constructive Computing.