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Service Management

part of the COINS product line, by Construction Industry Solutions (Shaker) Corporation

COINS Service Management is designed specifically for contractors with service operations. It address all facets of service: trouble calls, call scheduling, dispatching, billing, contracts, periodic maintenance with task checklists, and payroll.

  • Quickly enter, schedule, and dispatch service calls.
  • Generate and schedule periodic or preventive maintenance (PM) calls.
  • Produce detailed task lists for PM calls according to contract requirements.
  • Integrates with Mobile Technician for wireless field service.
  • Increase the speed and accuracy of billing with electronic routing, review and approval.
  • Track service profitability at the contract, work order, and customer level.
  • Monitor equipment history and costs.
  • Enhance customer satisfaction the option of self-serve access to service information.

Other Applications

The following applications are designed to work hand-in-hand with Service Management:

"Service Management" is part of the COINS line of products, developed by Construction Industry Solutions (Shaker) Corporation.

Related Products

"Service Management" is part of the COINS line of products, developed by Construction Industry Solutions (Shaker) Corporation.

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  • System Requirements

    Desktop

    • Microsoft Windows

    Server

    • Microsoft Windows Server
    • Linux or Unix
  • Industries

    COINS is made for businesses in the following industries:

    • Construction
    • Heating, A/C and Ventilation Services
  • Product Demo

    If you want a product demo of COINS, you need to speak with an authorized Construction Industry Solutions (Shaker) Corporation provider. We can help with that. Fill out our Software Search form.

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