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Call Management System

part of the COINS product line, by Construction Industry Solutions (Shaker) Corporation

The Call Management System is a comprehensive service scheduling and dispatch system that is tightly integrated with COINS Service Management. Designed specifically for construction companies with service operations, CMS is full of features to make your job easier:

  • Quickly enter service calls.
  • Use “drag & drop” scheduling boards to assign, reassign, reschedule, dispatch, and complete calls.
  • Spot schedule conflicts and easily reschedule visit.
  • Page technicians automatically with new or changed calls.
  • Seamless integration with optional Mobile Technician wireless application.

The Call Management System also features built-in review and approval workflow for payroll, inventory transfers, and work order billing.

Other Applications

The following applications are designed to work hand-in-hand with Call Management System:

"Call Management System" is part of the COINS line of products, developed by Construction Industry Solutions (Shaker) Corporation.

Related Products

"Call Management System" is part of the COINS line of products, developed by Construction Industry Solutions (Shaker) Corporation.

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  • System Requirements

    Desktop

    • Microsoft Windows

    Server

    • Microsoft Windows Server
    • Linux or Unix
  • Industries

    COINS is made for businesses in the following industries:

    • Construction
    • Heating, A/C and Ventilation Services
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