Home » Consona Corporation » AXIS ERP »

Web-based Support

part of the AXIS ERP product line, by Consona Corporation

AXIS customers also can access instantaneous service and support via the AXIS Expert customer portal. The AXIS Expert site serves as our customer’s principal source for information on AXIS products and services, 24 hours a day, seven days a week. AXIS customers visit AXIS Expert to resolve support issues, register for education classes, download software updates, review technical bulletins, communicate with other customers, learn more about our product and service offerings and so much more.

Consona is recognized as a leader in delivering Web-based support and services. The AXIS Expert site has received the SSPA Webstar Award for outstanding Web-based support and has been named to the “Ten Best Web Support Sites” for two consecutive years by the Association of Support Professionals. Consona continues to enhance our Web-based service offerings and solicit customer feedback on how to make AXIS Expert more useful.

Benefits

  • Save time and get answers fast with our automated skills-based routing system that directs your inquiry to our most qualified system subject experts.
  • Work with support analysts that have experience in both manufacturing and software.
  • Access case management tools to create, update, close and query support cases, 24 hours a day.
  • Reference the online knowledgebase for quick self-help answers to your application questions.
  • Attend virtual education courses.
  • Work directly with a consultant using AXIS telephone consulting services.
  • Provide feedback on products and services and/or participate in beta testing for new applications.

Other Applications

The following applications are designed to work hand-in-hand with Web-based Support:

"Web-based Support" is part of the AXIS ERP line of products, developed by Consona Corporation.

Related Products

"Web-based Support" is part of the AXIS ERP line of products, developed by Consona Corporation.

The following software product lines are also offered by Consona Corporation:

Free Buyer's Guide Make a better decision and save time with our Buyer's Guide

Ready to find the right software?

Let us do it for you, for FREE!

5 Reasons To Let Us Find Your Software:

  1. Our service is FREE
  2. It's fast so you save time
  3. We narrow a list of 2,000+ software options to 5 or less
  4. We only choose companies that match your requirements
  5. We give you a FREE BUYER's GUIDE

Ready? Click here to start your FREE Software Search!

Where can I buy this software?

Enter your ZIP/Postal Code below to find a Consona Corporation reseller near you. (US and Canada only)

Please enter a valid US or Canadian postal code.

Still Have Questions?

Have an AXIS ERP expert contact you:

  • System Requirements

    Desktop

    • Microsoft Windows
    • Mac OS X

    Server

    • Microsoft Windows Server
    • Linux or Unix
    • Mac OS X Server

    Database

    • Microsoft SQL Server
  • Industries

    AXIS ERP is made for businesses in the following industries:

    • Manufacturing
  • Product Demo

    If you want a product demo of AXIS ERP, you need to speak with an authorized Consona Corporation provider. We can help with that. Fill out our Software Search form.

  • Product Training

    If you want training for AXIS ERP, you need to speak with an authorized Consona Corporation provider. We can help with that. Fill out our Software Search form.

  • Product Support

    If you want support for AXIS ERP, you need to speak with an authorized Consona Corporation provider. We can help with that. Fill out our Software Search form.

Testimonial