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The Service Request application will satisfy the needs of your service department. The recording of calls, creating work orders, dispatching the order, and recording all of the costs incurred take place within this application. Service contracts and warranty data can be entered and noted when a call is received. Service Request is integrated with the Payroll, Equipment Accounting, Order Processing/Inventory Control, Time & Material Billing Systems, Purchasing, and Job Cost.
"Service Request" is part of the Computer Guidance eCMS line of products, developed by Computer Guidance.