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The Claims and OS&D module is a suite of programs designed to be the “control center” for all potential, open, and closed claim activity. The efficient design of this module enables you to have all the supporting documentation and a complete audit trail in one central location.

Features include

  • Fully integrated with LTL Rating & Billing, LTL Dispatching, Truckload Operations, Customer Service, Accounts Receivable, Document Imaging, and Interline Payables
  • Claims are indexed to Pro’s and loads for easily retrieval Customizable Claim Types, Claim Status Codes, and Claim Commodity Codes
  • On-screen queries give you real-time claims statuses and pending liabilities
  • Comprehensive data capture of claimant, interline, insurance, and settlement details
  • Claims and OS&D issues can be quickly initiated from the integrated modules above
  • Detailed log to capture date, user, and notes for ALL claim activity
  • Custom designed Claims Forms that include:

    • Acknowledgement
    • Interline Transferal
    • Denial
    • Document Request
    • Proof of Loss
    • Salvage Request
    • Setup for Payment
  • Ability to turn an OS&D issue into a Claim with one click
  • Easy access to original shipment document images such as Proof of Delivery and Bill of Lading
  • User-defined data capture fields that enhance your Claims forms
  • Fully integrated storage, cataloguing, and retrieval of digital photographs associated with claim activity
  • Centralized repository for all supporting documentation including MS Word, MS Excel, and PDF document types
  • Built-in printing, faxing, and emailing of forms, images, and supporting documentation
  • Wide variety of reporting options for Claims details, OS&D issues, ratios, and reminder dates

Other Applications

The following applications are designed to work hand-in-hand with Claims and OS&D:

"Claims and OS&D" is part of the ROADVision Trucking Software line of products, developed by Computac Incorporated.