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With the MobilePro mobile service system in place, field service technicians can input work orders themselves from the job site. By allowing the mobile field service technician to input the work order themselves and not requiring a second step where an administrator would have to decipher the technicians work order and input it into the mobile service software system, work orders become more accurate, and are processed at a much quicker rate.
The major benefit of the MobilePro mobile service application of Ascente field service software is that the mobile service technician can directly input all work orders themselves. By doing so, technicians negate having to file a hard copy of the work order that would then be need to be manually input into the system by another user at a later time. By having the technicians directly inputting the work order into the mobile service software, the work order touches fewer hands and does not need to be interpreted by an administrator trying to read hand written notes. This will result in faster turnaround times for invoices, leading to faster payment times and improved cash flow.
The MobilePro mobile service software also has a number of other key benefits that could help out Field Service and Plumbing contractors improve business. Some of the benefits included are the ability for the technicians to review service order history, inventory data and component information of the systems installed at the client’s site. Technicians can also update their status at a job site (i.e. on break, at lunch, arrived, etc) directly into the system and with the added feature of X-Charge, field service technicians can also do all credit card processing on site. With all these features built into the MobilePro tool of Ascente, improving profits and cash flow is a reality.
"MobilePro" is part of the Ascente line of products, developed by Compusource.