Is Customer Service Management right for your business?

Customer Service Management is a great fit for many businesses. Find out if it's the right choice for you! Are you looking for a Customer Service Management demo, technical support, product or pricing information or to simply to compare Customer Service Management with competitive options? Quickly get answers and the information you need.

Cogsdale CSM offers fully convergent billing functionality allowing organizations to bill any number of services including: electric, telecommunications, water, wastewater, storm water, sewer, gas, refuse, internet, telephone, and cable. Using Cogsdale CSM, you can import billing transactions and data from other systems (CSM performs all the necessary calculations).

The Cogsdale Billing Module provides a variety of billing options for organizations including: Budget Billing, Recurring Billing, and Master Billing.

With Cogsdale CSM, you can calculate bills based on formulas with an unlimited number of parameters. We assure infinite flexibility in rate calculation and that any future billing requirements can be accommodated without coding changes. All billing parameters are pre-calculated and stored prior to billing runs, resulting in exceptionally fast billing production.

Other Applications

The following applications are designed to work hand-in-hand with Utility Billing:

"Utility Billing" is part of the Customer Service Management line of products, developed by Cogsdale.

Related Products

The following software product lines are also offered by Cogsdale: