Is Customer Service Management right for your business?

Customer Service Management is a great fit for many businesses. Find out if it's the right choice for you! Are you looking for a Customer Service Management demo, technical support, product or pricing information or to simply to compare Customer Service Management with competitive options? Quickly get answers and the information you need.

Using IVR’s combination of software and hardware, you can interact with corporate systems through telephone interaction. Voice-enabled, self-service solutions provide customer satisfaction in the most cost-efficient manner. Cogsdale’s IVR helps you increase efficiency, reduce costs, and build a competitive edge. Our advanced computer telephony and speech technologies deliver turnkey customer service solutions that work. Cogsdale CSM’s speech recognition technology lets you interact with the system using voice commands for increased ease-of-use and Voiceprint Identification technology that makes account access more secure and convenient than the use of PINS alone.

Other Applications

The following applications are designed to work hand-in-hand with Interactive Voice Response:

"Interactive Voice Response" is part of the Customer Service Management line of products, developed by Cogsdale.

Related Products

The following software product lines are also offered by Cogsdale: