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Research and Healthcare

A web-based multi-module management system designed by ClickCommerce.
Questions about Research and Healthcare? Call (800) 827-1151 and talk to a software expert now.

Click Commerce Research and Healthcare provides software solutions for the business of research to leading academic medical centers and research institutions in North America, including Duke University, the University of Michigan, the University of Pittsburgh, and Washington University. Click’s eResearch Portal can be configured to accommodate institutions of all sizes and is backed by an experienced Professional Services organization. With Click’s scalable solutions, you can streamline some or all of your research administration processes:

  • Animal Operations
  • Auditing
  • Clinical Trials Participant
  • Tracking and Billing
  • Clinical Trials Research Catalog
  • Conflict of Interest
  • Effort Reporting
  • Grants and Contracts/GrantsXpressSM
  • Institutional Animal Care and
  • Use Committee (IACUC)
  • Institutional Review Board (IRB)
  • Safety Committees
  • SF424 eSubmission

Contact us to find out how eResearch Portal can be licensed and configured to support your institution’s processes.

Animal Operations

Click Commerce eResearch Portal for Animal Operations provides a configurable automated solution that streamlines workflow, promotes compliance, and enhances financial control for all key stakeholders. By replacing multiple, time-consuming business processes—including those associated with animal ordering, census management, procedures, and events—with a single automated system, Click improves both vivarium staff and investigator productivity.

Click Commerce eResearch Portal provides you with financial control throughout the lifecycle of an animal study. From order placement and invoicing to tracking service charges, you can manage your animal ordering and operations budget in real time. The system also enables you to create the reports you need as you need them for all stakeholders—in your preferred format.

Clinical Trials Discovery

As potential participants across the nation become more fluent with the Internet, individuals are increasingly looking to the web for solutions to their personal health problems. At the same time, research institutions are seeking a better way to make the general public aware of cutting-edge therapies approved for trials that are actively seeking participants. To bridge this communications gap, Click Commerce’s eResearch Portal delivers a high-performance web site designed to help increase overall study enrollments in clinical trials. eResearch Portal makes new trials information accessible - and easily actionable;by prospects searching for information regarding their condition. Integrates easily with Grants and Contracts and Participant Tracking solutions to create a seamless Clinical Trials Management System (CTMS).

eResearch Portal Features

  • IRB-Approved Clinical Trials Descriptions
  • Splash Page Linked to Public Site
  • Search Service
  • Browsing Trials Titles
  • Submission and Routing
  • Dispositioning

Clinical Trials Participant Tracking

Create an Integrated Clinical Trials Management System (CTMS) with Click Commerce’s eResearch Portal for Clinical Trials Participant Tracking. Click’s system front loads the correct entry of Clinical Trials budget data, ties in Institutional Review Board (IRB) or Institutional Animal Care and Use Committees (IACUC) processing and manages your own negotiation and review processes. eResearch Portal creates an effective financial compliance hub for all the spokes in a clinical trial.

eResearch Portal Features

  • Collaborative budget creation, routing and approval
  • Roll-up costs by participant and study
  • Arm visit schedule setup and procedure assignment
  • Multiple cost assignment codes supported (e.g. straight cost, discounted cost, Medicare)
  • Secured CRN/study coordinator workspaces for participant enrollment/study arm
  • Consent form printing and version logging
  • Full history logging of participant enrollments, removals, study visits and procedures delivered
  • Billing validation against approved procedures/arm
  • IRB participant accruals
  • Participant/sponsor payment authorizations based on visit/procedure totals
  • Integration bridges to hospital charge masters and clinical billing systems

Conflict of Interest

The business of research is growing rapidly and forward-thinking institutions are using a research portal to reduce exposure to financial relationships that could create a conflict of interest between employees and industry. Click Commerce eResearch Portal manages annual Conflict of Interest (COI) disclosures, periodic amendments, and project-based declarations of new holdings/relationships instantly. It eliminates the nearly impossible manual task of matching a Principal Investigator’s (PI) financial position with incoming research proposals before proposals are approved. In addition, because it’s part of a larger eResearch Portal system, annual COI disclosures become part of an overall PI Profile and are used on every Institutional Review Board (IRB), Institutional Animal Care and Use Committee (IACUC), and Funding Proposal submission. eResearch Portal optimizes your existing COI review and case management process with state-of-the-art Internet software. COI review and case routing time is reduced and administrators across campus-whether in the IRB, IACUC or COI groups;know where everything stands at any moment of the day or night. With the eResearch Portal, you decide which review processes to support and when to support them.

COI Management Features

  • Compare annual COI disclosure data with individual IRB, IACUC and/or Funding Proposal submissions automatically
  • Flag COI or other reviewers the instant conflicts appear
  • Allow researchers to update COI positions at any point during the year
  • Manage COI committee meetings on an ad-hoc or scheduled basis
  • Track individual COI cases through any management process desired
  • Maintain a complete audit trail of any researcher’s financial declarations over time
  • Secure access to all COI data to appropriate reviewers with a need to know
  • Publish and track management plans in a secure workspace for each employee
  • Report statistics on your COI disclosures and department participation
  • Remind employees automatically via e-mail when their annual disclosure is due or incomplete
  • Start simple and grow Electronic Research Administration (eRA) support over time; you can implement in phases as your processes change and mature

Effort Reporting

Click Commerce’s eResearch Portal is designed to help ensure that you accurately report effort on federally funded clinical research projects—and reduce the risk of fines resulting from incorrect effort reporting. All too frequently, institutions employ painstaking manual processes using paper or e-mail to assemble research commitments that must then be verified by the researcher. This increases the potential for incomplete information,inadvertent double billing of research time and other inaccuracies.

eResearch Portal marshals your level of effort data into convenient, researcher friendly SmartForms, routes them appropriately for periodic verification or adjustment and then manages any review sequence your institution requires. The system also integrates with our grants management software, using the latest verified data to flag researchers against future over-commitments.

Grants and Contracts Management

The business of research is growing fast and forward-thinking institutions are using the Internet to reduce the administrative drag on proposal preparation, review, approvals and roll-up reports. Click Commerce’s eResearch Portal eliminates hours of proposal drudgery across your entire research enterprise: it optimizes your existing pre- and post-awards process with state-of-the-art Internet software. Proposal routing time is reduced to zero, applications are always correctly assembled, nothing is misplaced during processing, and team members across campus or in other organizations know where everything stands at any moment of the day or night. As importantly, the eResearch Portal can later expand to support other critical review processes such as Conflict of Interest, Safety Committees or Institutional Review Boards (IRB) and Institutional Animal Care and Use Committees (IACUC).

eResearch Portal Features

  • Electronic Grants Submission
  • Guided electronic input of grants using Click Commerce SmartForms™
  • Edit Checking and Error Reporting
  • Budget creation using institutional templates
  • Secure Collaboration
  • Approval and Routing
  • Automatic E-mail Notification
  • Integrated Management Reporting
  • Audit Trail
  • 100% Web-Based Solution
  • Integration with post-award grants and human resources management systems
  • Start simple and grow Electronic Research Administration (eRA) support over time; implement in phases as your processes change and mature

IACUC - Institutional Animal Care and Use Committee

As compliance complexity grows, animal researchers and compliance committees alike need help. Forward-thinking institutions are using the Internet to simplify application preparation, review, approval and Institutional Animal Care and Use Committee (IACUC) auditing. Click Commerce’s eResearch Portal helps institutions speed application preparation, eliminate routine errors and alert research teams of approaching deadlines. Optimize your existing approval process with state-of-the-art Internet software: reduce routing time to zero, assemble applications with fewer errors, misplace nothing during processing, and let team members within your facility or in other organizations know where everything stands day or night. Finally, expand eResearch Portal to support other complex review processes such as Institutional Review Board (IRB), Safety Committees or Grants and Contracts.

eResearch Portal Features

  • Electronic Submission of Study Data and Approvals
  • Guided Electronic Input Using Click Commerce SmartForms™
  • Edit Checking and Error Reporting
  • Agenda and Meeting Minutes Development
  • Secure Collaboration
  • Automatic E-mail Notification
  • Integrated Management Reporting
  • Audit Trail
  • 100% Web-Based Solution
  • Integration with Comparative Medicine and Human Resources Management Systems
  • Start simple and grow Electronic Research Administration (eRA) support over time; you can implement in phases as your processes change and mature

IRB - Institutional Review Board

Biomedical and behavioral research study volumes are growing at unprecedented rates, making the job of human subject protection more challenging than ever—a small Institutional Review Board (IRB) office database can no longer keep up with the torrent of data needed by administrators and researchers. An Internet submissions system for IRB applications can help: data entry is instantly distributed across all research teams, which speeds review and approval processes for everyone involved. Click Commerce’s eResearch Portal simplifies the way researchers submit applications, eliminates routine errors and alerts Principal Investigator (PI) teams of approaching deadlines. Enhance your existing approval process with state-of-the-art Internet software and drop proposal routing time to zero. Help applications get assembled correctly the first time and leave nothing misplaced during processing. With eResearch Portal, team members on campus or off can view where their application stands at any moment, day or night. And once the IRB successfully processes applications electronically, institutions can expand support to other complex review processes such as Institutional Animal Care and Use Committees (IACUC), Safety Committees and Grants and Contracts. eResearch Portal is a production-proven platform for a multiphase automation strategy.

eResearch Portal Features

  • Electronic Submission of Study Data and Approvals
  • Guided Electronic Input Using Click Commerce SmartForms™
  • Edit Checking and Error Reporting
  • Agenda Construction and Meeting Minutes
  • Secure Collaboration
  • Integrated Management Reporting
  • Audit Trail
  • 100% Web-based Solution
  • Start simple and grow Electronic Research Administration (eRA) support over time; you can implement in phases as your processes change and mature

Level of Effort Management

Click Commerce’s Level of Effort Management Portal (LOEMP) marshals an institution’s level of effort data into convenient, Principal Investigator (PI)-friendly SmartForms, routes them to PIs for periodic verification or adjustment and then manages any review sequence an institution requires. As importantly, LOEMP’s integration to Click Pre-Awards grants management uses the latest, verified data to flag researchers against over-commitments in the future.

eResearch Portal Features

  • Integrates tightly to Click Pre-Awards Grants system for predictive LOE flagging on over-commitments
  • Personal workspaces and inboxes for all research and administrative personnel
  • Extensible role-based security controls access to all workspace contents LOE reports
  • Automated LOE reports are directly placed into researcher inboxes for actioning; allows researchers to quickly scan/adjust project commitment levels as necessary*
  • Configurable policy for researcher submission: validate LOE monthly and/or vary periods by user role or institution
  • E-mail notification reminders alert researchers to complete LOE submissions on schedule.
  • Track and compare effort by funding source, budgeted/actual payment amount, budgeted/actual effort percentage, and variance
  • Configurable thresholds for effort percentage undershoot or overshoot trigger specific workflow-managed administrative follow-up—e.g. cost transfer administration
  • Optional integration to cost accounting system for cost transfer management

SF424 eSubmission

SF424 eSubmission Forms Library

The Federal mandate to submit grants electronically through Grants.gov has ushered in a new age of machine-to-machine communications and, at the same time, created the opportunity for submitting higher quality applications just in time. While grants and sponsored program offices can clearly benefit from access to electronic submissions tools, even larger benefits accrue from extending access to these tools outside of the programs offices and into research departments: analysts and Principal Investigators (PIs) can now directly draft, test and tweak funding proposals into correctly-constructed SF424 applications and have them routed for review and approval. Institutions can use their own processes and extensive system-generated checks to ensure grants applications will pass machine screens in Grants.gov, at the National Institutes of Health (NIH), the National Science Foundation (NSF) and other agencies. Click Commerce’s eResearch Portal SF424 eSubmission Forms Library has been engineered to provide secured, program office or institution-wide access to SF424 tools for creating administratively high quality applications with the best probability of acceptance through electronic Federal gateways. In addition, Click’s industry-leading support is there to ensure SF424 updates are ready in time for new funding opportunity announcements. Finally, you can insure collaboration from the start using Click because it uses no client code and supports multiple browsers on both PC and Mac clients.

eRsearch Portal Features

  • 100% Web-Based Solution
  • Secure Workspaces
  • Correct-by Construction Application Forms
  • Optional E-mail Notification Speeds Team Actions and Information
  • Optional Server-Generated eSubmission Reports
  • Integration with Financial and Human Resources Management Systems

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