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The latest in social media, interactive media and real-time consultation tools change the game with respect to how HR provides service and delivers knowledge to the organization.

AskHR Real-Time Messaging

Why make an employee ask a question outside of the system? AskHR Real-Time decision support is embedded throughout the application so employees can chat live with an expert to get their questions answered. Conversations can be published to the knowledge-base.

Hubs & Next Gen Self-Service

Role-based hubs provide an efficient way to deliver a personalized experience for employees. They automatically assemble the specific communities, information and tools that an employee needs based on their job. Expert and knowledge-infused self-service drive productivity and employee satisfaction.

Case Mgmt Integrations

Employee questions are automatically routed to the appropriate member of the HR Team. If a team member is not available and/or needs to research the answer, a case can automatically be created in the company’s case management system.

Other Applications

The following applications are designed to work hand-in-hand with HR Service:

"HR Service" is part of the Vibe HCM line of products, developed by cfactor.