The IMI Suite handles reverse logistics activities in an extremely efficient and flexible way with the ability to handle returns and claims processes for sellable products, load carriers and packing materials, advance ship notices (ASNs) and proof of deliveries (PODs). Returns management provides a web-based external portal for a simple, standard communication platform between two companies. The returns portal is available for the entry and acceptance of a customer return order plus several query features. The intuitive design guides customers through the necessary steps for a streamlined returns process.
"Returns Management" is part of the IMI Distributed Order Management and Fulfillment line of products, developed by CDC Software.
"Returns Management" is part of the IMI Distributed Order Management and Fulfillment line of products, developed by CDC Software.