Sales Assistance

Sales Assistance: This application also finds and selects the appropriate conclusions during an Interactive Session. In addition, this application allows the user to find exactly what products or parts meet their requirements. Whereas a “Greeter” might help a user find out what area a product might be found in, a Sales Assistant can tell you exactly what is the right product for your use. Sales Assistance can also be used to up or cross sell products. The History of the Interactive Session, without rolled up prices, is returned to the Host application along with Results which include any parts, verbiage on part (or why this is the right part for you (Process Instructions), services (Resources) and Constants.

The output may be used to direct the user to a section in the Web site or an appropriate product category or sub category of parts. It may also be used to suggest parts, services or reasons for buying.