The Caselle Utility Management program is accurate, flexible, and easy to use. It is structured to bill metered and non-metered utilities to meet your needs. Create bills and report the information to the necessary departments with ease.
Software Features
Customer Solutions
- Existing customer records can be viewed and modified
- Images and documents can be attached to records
- Contract payments
- Credit history
- Security deposit tracking – automatically apply deposits/interest
- Landlord tracking
- Alternate mailing address
Billing Solutions
- Multiple billing records – seasonal rates, multiple garbage rates, etc.
- User-defined services and tiered rates
- Consolidated billing
- Final bills – transfer balances, deposits, direct pay, and customer information to a different account
- Calculate penalty billings
- Billing transactions with user-defined transaction dates
- Automatic billings
- Credit calculation averages
- Calculate averages
- Equal pay
Meter Solutions
- Multiple meters
- Prior readings/usages – can be corrected and the system will make adjustments
- User-defined usage checks
Report Solutions
- Paper/Electronic Checklist
- Customer HIstory
- Billing and Meter Exception report
- Delinquent and Shutoff Notices
- Custom and Comprehensive Reporting
- Option to reprint any report for any period
Optional Add-on Modules
- Utility Electronic Reading Interface
- Utility Direct Pay
- Utility Service Orders
- Utility Tax Certification
Interfaces With
- Cash Receipting
- Check on Demand
- General Ledger
- Service Orders
- Utility Direct Pay
- Utility Electronic Read
- Utility Tax Certification
- Water Conservation