Order Entry & Customer Service
part of the Freedom Series/EC21 product line, by Butler Commerce Solutions
Freedom Series/ec21 is designed to address the needs of every part of your operation, but particular attention is given to your Sales & Customer Service requirements. Freedom Series/ec21 offers several methods of order entry and customer service inquiries.
Any discussion of Freedom Series/ec21 Sales & Customer Service functions must begin with new order creation. The Freedom Series/ec21 Sales Order System is constructed to be simple to use yet handle the most complex order situations. From the simplest orders to those requiring split shipments, export documentation, contract pricing, or serial number tracking--Freedom Series/ec21 provides the answer. With the Freedom Series/ec21 Sales Order System you will be able to handle more orders with fewer errors (increase sales), improve your customer satisfaction, and reduce your order handling costs. Some of the additional features of this system can be found here:
- Process any order, from the simplest order to those requiring split shipments, quotes, future shipments, drop ship, ship complete orders, and counter sales
- Automatic backorder fulfillment
- Product authorization
- Contract, promotional, quantity, level, and base pricing
- Serial number and lot control processing
- Real-time stock status and availability
Other Applications
The following applications are designed to work hand-in-hand with Order Entry & Customer Service:
- Accounts Payable
- Accounts Receivable & Credit Management
- Business Analysis Module
- Business Performance Management
- Customer Relationship Management/Market Segmentation
- Demand Planning & Forecasting
- Electronic Data Interchange (EDI)
- General Ledger, Budgeting & Financial Reporting
- Internet Order Management & Customer Service
- Inventory Control, Purchasing & Replenishment
- Order Entry & Customer Service
- Real-Time Remote Order Entry & Customer Service
- Sales Analysis
- Sales Commissions
- System Management
- Warehouse Management
"Order Entry & Customer Service" is part of the Freedom Series/EC21 line of products, developed by Butler Commerce Solutions.
Related Products
"Order Entry & Customer Service" is part of the Freedom Series/EC21 line of products, developed by Butler Commerce Solutions.
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System Requirements
Desktop
- Microsoft Windows
Server
- Microsoft Windows Server
Database
- Microsoft SQL Server
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Industries
Freedom Series/EC21 is made for businesses in the following industries:
- Distribution/Wholesale Trade
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Product Demo
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Product Training
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Product Support
