Utility Billing

This Highly Integrated bmsUtility Billing Solution Delivers Proven Results

• Metered Services– Supports multiple types of, including metered water, sewer, gas, electricity, and steam
• Flat Rate Services– Supports all types (e.g., garbage, solid waste, fees, surcharges, etc.). Rate Structure - Handles any type, including flat rates, single-step rates, multiple-step rates, percentages, etc.
• Rate Structure– Handles any type, including flat rates, single-step rates, multiple-step rates, percentages, etc.
• Cycle or Section Billing– Easily handle a large customer base by breaking it into sections to control your billing cycles and smooth billing workflow. Addresses - Maintains service address, as well as names and addresses of customers, owners, and residents.
• Addresses– Maintains service address, as well as names and addresses of customers, owners, and residents.
• Legal Information Maintenance- related to each account, if desired (e.g., subdivision, block, lot, township, range, section, etc.)
• Accounts Access- Access account records via account number; route sequence; service address; customer, owner, resident name, resident address; legal information, and a host of other means
• Wizards and Special Functions– optimize user processing for the most common types of activities (e.g., billing, creating and finalizing out accounts, applying penalties, estimating meter readings, meter change outs, etc.)
• Standard Reports– Provides users with more than 200 reports that cover all aspects of utility billing operations.
• Report Generation– reports may be previewed on the screen, sent to a printer, a file
• Report Wizard– Organize and create lists of favorite reports. Print groups of reports all at once.
• Custom User Reports– create and organize customized user reports
• Notices– Provides integrated internal access to the mail-merge features of Microsoft Word for seamless production of past due notices, disconnection notices, etc.
• Laser Post-card or Full-Page Utility Bills– Supports production in sorted order.
• Security Deposits– provides security deposit support, interest on these deposits, and application of deposits to final bills.
• Full Integration– Integrates with Black Mountain Software applications such as: Accounting, Service Applications, Service Orders, Cash Receipting, and various other modules.
• Budget Billing– Allows for two types of budget billing.
• Rolling Averages– may be used to bill based on an average that is updated on the fly each month.
• The Pay-up method– Allows the utility to assign an estimated bill, then create a Pay-up month to 'catch up' based on over charge or under charge.
• Web Updates– Allows customer to obtain updates for the software with one easy step using Internet access.
• Optional Modules– Add muscle to Utility billing with AutoPhone, Handheld Interface, Rate Analysis, Refuse Management, Service Applications, Service Orders and Cash Receipting.

There are Many Optional Features a few Examples are:

• Accommodates the use of CASS Certification and PostNet bar coding on utility bills to minimize mailing costs.
• Accommodates the use of account number bar coding on bills for easy access within Cash Receipting or Utility Billing.
• Allows users to print refund checks directly from within Utility Billing rather than having to print them from Accounting.
• Supports Automated Clearing House (ACH) to facilitate the automated collection of payments from customer bank accounts.
• Produces e-mail bills, thereby eliminating the need to print and mail bills for participating utility customers.
• Interfaces user selected utility billing data with standard GIS software for graphical display.
• Provides the ability to scan documents and photos and “attach” them directly to accounts.
• Provides internal access to a report writer for use in producing user-defined custom reports.
• Electronic Conversion - Provides for easy transition from current system with minimal downtime.
• On-site installation and training are available.