Service Orders

Provides capability to manage service orders (work orders) generated as part of the utility billing, meter reading, and public works processes.

• Generates a unique identification number for each service order in a given year
• Enables users to monitor and control the status of each work order (e.g., active, completed, held, reopened, or cancelled)
• Maintains basic service order information, a service order form, and additional comments
• Specify a fee amount (if any), for selected services
• Enables users to monitor and control the status of each work order (e.g., active, completed, held, reopened, or cancelled)
• Relate a service order to a specific account in utility billing