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Customer self-service is a major trend that has developed recently. Customers want to help themselves when it is convenient for them. The HelpDesk module instantly connects your sales and support staff to your customers with a 24/7 online self helpdesk software system that is integrated with the CRM Enterprise system. Increase customer support and streamline issue management. Effectively give your customers the attention the deserve.
"Customer Portal/Help Desk" is part of the 360EnterpriseSuite line of products, developed by BCA Technologies, Inc.
360EnterpriseSuite is a horizontal product. It offers functionality designed for usage across a wide variety of industries and business types.