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eContacts and eCorrespondence stores all contact-related information. eContacts manages the common problem of having multiple contacts at the same location. Company List ensures that certain data is shared consistently between all related contacts, and stores a customer discount level to be used in eSales. Each contact has three address, and can store multiple phone, email and web addresses. There are thirty custom fields in eContacts: 20 text fields and 10 date fields. eContacts contains a multi-page Notes field, allowing the storing of pages of information on any contact. It will launch Google Map or Mapquest from a stored address; it will autofill the city and state after entering a zip code.
eCorrespondence features a flexible Letterwriter window for creating letters, e-mails, faxes and notes. Bulk or single letters, emails and faxes can be created. All data fields can be merged. You can create and save templates, too. Every contact has a Mailbox which displays their history of all correspondence.