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ESS connects employees to their personal employee data including attendance and benefits information as well as to company information. All employees need is a web browser.
Whether it is a basic employee or family detail question, a comparison and review of benefit options, a current elections question, an attendance question or finding a colleague’s work extension, HROffice Self-Service can answer it. ESS enables employees to obtain answers to questions they previously would have asked the HR department.
The simplicity of ESS drastically reduces the call volume to the human resources team by 75% or more and employees experience a 50% increase in satisfaction as they are able to instantly obtain answers to their every day benefit-related questions (Cedar 2002 Human Resources Survey).
"Employee Self-Service (ESS)" is part of the Acentis HR line of products, developed by Ascentis Software.
Acentis HR is a horizontal product. It offers functionality designed for usage across a wide variety of industries and business types.