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Axis customers also can access instantaneous service and support via the Axis Expert customer portal. The Axis Expert site serves as our customer’s principal source for information on Axis products and services, 24 hours a day, seven days a week. Axis customers visit Axis Expert to resolve support issues, register for education classes, download software updates, review technical bulletins, communicate with other customers, learn more about our product and service offerings and so much more.
Consona is recognized as a leader in delivering Web-based support and services. The Axis Expert site has received the SSPA Webstar Award for outstanding Web-based support and has been named to the “Ten Best Web Support Sites” for two consecutive years by the Association of Support Professionals. Consona continues to enhance our Web-based service offerings and solicit customer feedback on how to make Axis Expert more useful.
"Web-based Support" is part of the Axis ERP for metals, wire and cable industries line of products, developed by Aptean.