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The Application360 Order Processing module performs the functions needed to enter and process product and service sales orders and product returns.

Sales orders can be automatically generated by customer estimates or from an existing order. Application-360 automatically defaults sales order values from customer and item defaults including payment terms, pricing, item descriptions, billing and shipping addresses, and shipping-related memos. It also calculates due dates and sales taxes.

When entering orders for stocked items, you are provided with inventory availability by site and location. Invoices can be generated from sales orders once products are shipped or services are performed. Invoicing a sales order also updates inventory item quantity on-hand information and generates cost of goods sold entries.

The Return Merchandise Authorizations application is used to enter and process customer merchandise returns. Return Merchandise Authorizations can be automatically populated from the customer’s previous sales orders or manually entered. A customer credit memo can be generated from a Return Merchandise Authorization once the returned quantities are processed.

Online sales order and Return Merchandise Authorization inquiry screens provide immediate access to all open and historical sales order processing documents. Sales order queries and reports with drill down capability provide the in-depth order processing transaction detail necessary for effective sales order management.

Other Applications

The following applications are designed to work hand-in-hand with Order Processing:

"Order Processing" is part of the Application 360 line of products, developed by Application 360.