The Service Management System automates the most important parts of a service business: tracking service calls, dispatching technicians, renewing contracts, billing customers and monitoring corporate profitablity.
Service Management interfaces with the ABS Accounting System. Than means that transaction data posted in the S/M module--including invoices, payments, labor records and journal entries for work orders, contract invoices, amortizations and cash receipts--can be merged directly into the appropriate ABS module, such as Accounts Receivable, Payroll or General Ledger.