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FACS Service Management System

A work order application designed by ABS‑‑American Business Systems for commercial & service and heating, a/c and ventilation companies.
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The Service Management System automates the most important parts of a service business: tracking service calls, dispatching technicians, renewing contracts, billing customers and monitoring corporate profitablity.

Service Management interfaces with the ABS Accounting System. Than means that transaction data posted in the S/M module—including invoices, payments, labor records and journal entries for work orders, contract invoices, amortizations and cash receipts—can be merged directly into the appropriate ABS module, such as Accounts Receivable, Payroll or General Ledger.

Service Management also interfaces directly with ABS inventory and purchasing modules to provide complete control over the products and parts you need to have in stock to service your customers.

Service Management supports multiple inventory locations (whether they be actual warehouses or your service trucks), multiple labor rates per technician, and multiple companies.

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