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Service Managment

part of the SERVICE BRIDGE product line, by Advocate Software

  • Customizable incident status codes
  • Customer location types
  • Recurrent scheduling
  • Purchase Order identification
  • Maintain or assign sales representatives
  • Incident initial log date
  • Incident projected date
  • Incident adjustable duration
  • Incident actual date & duration
  • Auto lookup for equipment
  • Auto lookup for Service plan
  • Auto lookup for Warranty
  • New equipment assignment
  • Process templates
  • Documentation templates
  • Auto lookup & select for templates
  • General notes field
  • Diagnostics notes field
  • Resolution notes field

Schedule Board

  • Up to 50 technician or vehicles
  • Customer ID by time and technician
  • Adjustable default time blocks
  • Cut and paste job reassignment
  • Change to board, auto change to ticket
  • Specific day search

Other Applications

The following applications are designed to work hand-in-hand with Service Managment:

"Service Managment" is part of the SERVICE BRIDGE line of products, developed by Advocate Software.

Related Products

"Service Managment" is part of the SERVICE BRIDGE line of products, developed by Advocate Software.

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  • System Requirements

    Desktop

    • Microsoft Windows

    Server

    • Microsoft Windows Server

    Database

    • Microsoft SQL Server
  • Industries

    SERVICE BRIDGE is made for businesses in the following industries:

    • Commercial & Service
    • Computer & Electronic Products
    • Construction
    • Heating, A/C and Ventilation Services
    • Management & Administrative Support
    • Manufacturing
    • Systems Integrators
  • Product Demo

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  • Product Training

    If you want training for SERVICE BRIDGE, you need to speak with an authorized Advocate Software provider. We can help with that. Fill out our Software Search form.

  • Product Support

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