In today's world of tight budgets and demanding customers, you need to get the most out of your support team. ACT's Call Management System, a quality CRM product for call centers & help desks is a web-based solution for tracking your calls centrally. Every call generates a case record, and those that require follow-up can be assigned to a case owner to ensure accountability. CMS software is a hosted service – so deployment and system maintenance are hassle-free.
"CMS-ACT's Call Management System" is part of the CRM line of products, developed by Advanced Computer Team, Inc..
"CMS-ACT's Call Management System" is part of the CRM line of products, developed by Advanced Computer Team, Inc..