The Acumatica Customer Management Suite is a cloud-based customer relationship management (CRM) solution that can be accessed from anywhere using a web browser. Businesses use it to improve sales and marketing efficiency by managing leads, campaigns, lists, contacts, opportunities, and business accounts through a centralized system with advanced analytics, forecasting, and reporting.
The Customer Management Suite includes sales automation, marketing automation, and service/support automation modules for managing leads, contacts, opportunities, and business accounts. Each module includes several reports and inquiry screens which can be customized using the Acumatica customization tools and report writer which are included with the software.
Integration with the Financial Suite delivers a single consolidated view of all customer contacts. Users can see real-time sales data and forecasts through dashboards and reports.
Operating Environment
Client software:
Server software:
Database software: