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Customer Relationship Management

part of the Prophet 21 product line, by Activant

Prophet 21 offers the ideal Customer Relationship Management (CRM) tool for your business. When entering orders, you can access key customer data – from shipping preferences, to past orders, to notes made during previous conversations. Customers receive outstanding personalized service, which translates into more sales for you. In addition, by tracking activities and setting to-do alerts, you never again forget to follow up with customers.

With Prophet 21's integrated fax and e-mail, you don't have to exit the solution to send pertinent information to your customers. This streamlined communications process will make you more responsive to your customers' needs. In addition, you can access customer information for effective targeted marketing.

  • Track prospect and client information
  • Integrate contacts with fax and e-mail
  • Create labels and envelops
  • Create targeted mailing lists
  • Look up customers by billing, shipping, or contact information
  • Access credit, accounts receivable, sales, and shipping information from order entry screen

Other Applications

The following applications are designed to work hand-in-hand with Customer Relationship Management:

"Customer Relationship Management" is part of the Prophet 21 line of products, developed by Activant.

Related Products

"Customer Relationship Management" is part of the Prophet 21 line of products, developed by Activant.

The following software product lines are also offered by Activant:

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  • System Requirements

    Desktop

    • Microsoft Windows
    • Mac OS X

    Server

    • Microsoft Windows Server

    Database

    • Microsoft SQL Server
  • Industries

    Prophet 21 is made for businesses in the following industries:

    • Distribution / Wholesale Trade
  • Product Demo

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  • Product Training

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